Project Management It

EXECUTIVE SUMMARY

Senior Agile leader with **+ years in management consulting, specializing in digital transformation. Expert in Scaled Agile methodologies, process improvement, and IT project management. Demonstrated success across diverse projects including custom application development, legacy system decommissioning, data migration, COTS implementation, and cybersecurity governance. Recognized for driving organizational change through collaborative leadership and agile mindset adoption.

CERTIFICATIONS

SAFe Program Consultant (SPC), July 2024

Project Management Professional (PMP), January 2024

Certified Salesforce Associate, January 2024

SAFe Release Train Engineer (RTE), January 2023

Certified Scrum Professional – Scrum Master (CSP-SM), December 2021

Advanced Certified ScrumMaster (ACSM), July 2019

PMI Agile Certified Practitioner (PMI-ACP), April 2017

ITIL Foundations, July 2017

Multiple ICAgile Certifications: Fundamentals, Product Ownership, Project Management, Team Facilitation, Business Value Analysis, DevOps, Coaching

CORE EXPERTISE

Scaled Agile Framework (7+ years)

Agile Coaching & Team Leadership (10+ years)

Requirements Elicitation & Backlog Management (8+ years)

SDLC & Process Improvement (10+ years)

Release Management & Coordination (7+ years)

Enterprise System Implementation & Integration

TECHNICAL PROFICIENCY

Agile Tools: JIRA, Confluence, ServiceNow (Agile/SAFe modules), Azure DevOps/TFS

Collaboration: Mural, Trello, MS Teams, SharePoint

Project Management: MS Project, ServiceNow Strategic Planning, Road-mapping tools

Testing & Quality: HP Quality Center/ALM, IBM Rational Suite (RQM, RFT)

Database & Systems: MS SQL Server, Oracle (11i and r12)

Enterprise Applications: Salesforce, ServiceNow, Oracle ERP, PeopleSoft

EDUCATION

B.A. Economics

University of Maryland, College Park, MD May 2010

PROFESSIONAL EXPERIENCE

BOOZ ALLEN HAMILTON, INC. Senior Lead Technologist - IT Project Manager

November 2014 – Present, Bethesda, MD

Department of Veterans Affairs (DVA) Transformation Support Services (TSS) 2.0 (09/2024-Present)

Led agile transformation initiatives for IT Operations, Policy Governance, and Cybersecurity teams within a $316.5M portfolio:

Achievement: Created backlog template that helped secure the TSS 2.0 contract award in January 2025

Achievement: Developed reusable transformation framework for six Agile Release Trains, accelerating transition from traditional to agile delivery

Implemented ServiceNow Strategic Planning Workspace and Enterprise Agile Planning modules across the portfolio

Conducted maturity assessments and tailored coaching plans for teams transitioning to agile

Established agile ceremonies and roadmaps for previously waterfall-based teams

DVA Digital Services Agile PMO - Scaled Agile Transformation (04/2024-Present)

Serve as Lead Agile Coach and SAFe SME for Patient Information Technology/Veterans Health Technology program

Assess agile maturity and SAFe readiness across multiple projects

Design implementation roadmaps for SAFe adoption

Consolidate related projects to optimize resource allocation and program scalability

Salesforce Center for Enablement (C4E) (02/2024-08/2024)

Established resource center of proven processes to empower teams in Salesforce delivery

Achievement: Revitalized Excellence Review metrics tracking system, improving visibility across 200+ line items and 9 projects

Created analytical dashboards for senior leadership, highlighting successes and future engagement opportunities

Coordinated firmwide knowledge sharing sessions and conference presentations

Educational Activity Records System (EARS) (11/2023-2/2024)

Served as SME for software solution tracking 50,000+ health professions trainees

Achievement: Delivered all contracted line items on schedule while maintaining quality standards

Guided internal development team on JIRA implementation, ATO requirements, testing protocols, and release management

Conducted weekly risk/issue reviews with key stakeholders

Financial Accounting System (FAS) Modernization - Enterprise Management of Payments, Workload, and Reporting (eMPWR) (02/2021-08/2023)

Led complex modernization program leveraging Oracle, AWS, MuleSoft, Tableau, and Salesforce technologies:

Achievement: Successfully delivered seven major enterprise-wide releases, enabling program expansion to five additional scrum teams

Achievement: Orchestrated multi-platform deployments across development through production environments

Created integrated master schedules and release timelines coordinating dependencies across OIT, OFM and internal teams

Mentored Scrum Masters on best practices for cross-functional collaboration

Managed ATO/Privacy/Security compliance processes and documentation

Beneficiary Identification Records Locator Subsystem (BIRLS) Decommissioning (12/2018-02/2021)

Led critical legacy mainframe decommissioning initiative after 15+ years of previous unsuccessful attempts:

Achievement: Successfully migrated 52 million Veterans/Beneficiaries records and rerouted 2.5 million daily transactions from 140 external systems

Achievement: Eliminated 70% of existing batch jobs, reduced daily database transactions by 2.5 million and saved $2-3M annually in maintenance costs

Facilitated agile ceremonies across multiple scrum teams within the Benefits Integration Platform program

Established daily Scrum of Scrums to improve coordination between technical leads, scrum masters and release train engineer

Operated within SAFe framework, moderating Program Iteration sessions and delivering Sprint Plans

Research Administration System (RAMS) Sustainment and Implementation (7/2015-12/2018)

Achievement: Led QA efforts that secured $10M follow-on contract for RAMS sustainment

Achievement: Successfully transitioned team from Waterfall to Agile methodology

Implemented IBM Rational Tools suite to centralize requirements, defects, and source code management

Introduced automated functional testing using Rational Functional Tester

Coordinated release installations including documentation, quality assurance, and smoke testing

RAMS Prototype and Application Development (11/2014-6/2015)

Led testing for JavaScript/SharePoint 2013 application streamlining Institutional Review Board processes

Created comprehensive test scripts for document management, communications, and user profile functionality

Conducted two successful User Acceptance Test milestones with end users

Maintained development backlog in JIRA, delivering key artifacts including Test Evaluation Reports and Requirements Traceability Matrix

SCIENCE APPLICATIONS INTERNATIONAL CORPORATION (SAIC) Software Systems Engineer

February 2013 - November 2014, Bethesda, MD

National Institutes of Health, National Heart, Lung, Blood, Institute Information Technology Application Center

Achievement: Received perfect 100% audit score for 12 consecutive months, securing maximum award fee for the contract

Achievement: Successfully deployed 10 automated business processes across NHLBI divisions

Contributed to CMMI Level 3 certification through comprehensive validation and verification artifacts

Managed configuration of BP Logix tool, optimizing user groups for workflow efficiency

Performed requirements elicitation, database integration, and UAT facilitation for multiple business processes

CENTURYLINK Oracle Functional Business Analyst

May 2012 - January 2013, Denver, CO

Supported Customer Premises Equipment hardening project as QA Engineer

Executed test cases using Oracle 11i/r12 and HP Quality Center

Performed testing across Order Management, Purchase Order, Accounts Receivable, Field Service, and Warehouse Management modules

OFFICE DEPOT Department Manager (Technology)

June 2010 - March 2012, Columbia, MD

Achievement: Increased store profitability by 10% through improved service dollar attach rates

Achievement: Reduced shrinkage by enhancing security protocols in technology department

Led team of 12 associates across Technology, Stationery, and Furniture departments

Recognized as Employee of the Month three times while leading district in service dollars

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