Property Manager Customer Service
Resume:
Jumah Walker
Lawrenceville, GA
***************@*****.***
Authorized to work in the US for any employer
Work Experience
Medical Assembly line lead builder / trainer
Boston Scientific - Maple Grove, MN
Building medical parts on assembly line..
Training staff how to build parts and follow quality process on line Clarence. Over seeing all parts for final inspection on quality before packaging for clients. Medical Assembly
Medtronic - Plymouth, MN
June 2016 to September 2017
Building medical parts on assembly line. follow quality process and line Clarence. Property Manager
Public Storage, Inc - Brooklyn Park, MN
2013 to 2017
•Work on-site at Public Storage facilities as a property manager for self-storage
•Provide a welcoming environment to customers through effective facility maintenance and labor and vendor management
•Respond to customer inquiries in a timely manner and address their concerns quickly
• Communicate effectively with employees, colleagues and customers
• Overseeing 400 units
• Advanced to Property Manager within 6 months of hire
•Train new employees
• Increased revenue surpassing previous annual goal by more than 50%
• Second place as top selling facility in a district of 20 larger stores in 2013, 2014, and 2015
• Competing with myself from last year and currently ahead 10% in growth revenue
•Top sales manager in all products such as storage boxes, storage locks, packing supplies and moving kits
Manager
Beavo Fashions Women's Clothing Boutique - Crystal, MN 2008 to 2013
• Founder of company in 2008
• Managed the books, social media and marketing, inventory
• Provided exceptional customer service and clerical and administrative duties
• Hired and trained new employees
• Developed strong relationships with customers which in turn increased revenue by 50% within one year
Customer Service Representative
Allina Hospitals and Clinics - Golden Valley, MN
2005 to 2007
• Performed data entry of patient information, appointment scheduling, and billing inquiries
• Provided patients with quality service and consumer resolution
• Liaison between management team and third parties to resolve patient issues and complaints Education
Associate of Art and Science in Television Production Brown College
2003
Skills
Audio Visual (Less than 1 year), Clarify (Less than 1 year), Excel (Less than 1 year), Microsoft Office
(Less than 1 year), Microsoft Word (Less than 1 year), Substantial experience and outstanding skills with over ten years’ experience in customer service, sales and management. Accustomed to working in fast-paced environments with the ability to think quickly and successfully handle difficult clients. Started own company as CEO and Manager of a Women’s Clothing Store Excellent Interpersonal skills, ability to work well with others, in both supervisory and support staff roles. Willing to relocate and travel. (6 years)
Additional Information
• Substantial experience and outstanding skills with over ten years' experience in customer service, sales and management.
• Accustomed to working in fast-paced environments with the ability to think quickly and successfully handle difficult clients.
• Started own company as CEO and Manager of a Women's Clothing Store
• Excellent Interpersonal skills, ability to work well with others, in both supervisory and support staff roles.
• Willing to relocate and travel.
SKILLS:
Internet, Microsoft Office, Microsoft Word, PowerPoint, Excel, Clarify, Excellian, Avid Pro, Photo Shop, Audio Visual Switchboard
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