Site Reliability Devops Engineer

Kiran Poloju

Sr. Site Reliability Engineer Charlotte, NC *****.********@*****.***

510-***-**** linkedin.com/in/kiran-poloju-4287b118

Professional Summary:

Highly skilled and Certified Professional AWS, Azure, GCP and Terraform Site Reliability/ Devops Engineer in developing and implementing system monitoring and alerting tools, disaster recovery plans, and automation and configuration management tools.

specializing in Monitoring & observability, cloud automation, infrastructure as code, and CI/CD pipelines.

Excellent experience in Automating Build & Deployment Process of applications by using AWS, Azure, Pivotal Cloud Foundry, TFS and Jenkins Tool.

Proven track record in reducing system downtime by up to 40%, improving system availability and security, and enabling organizations to scale their infrastructure to support a 50% increase in customer base. Collaborative team player with exceptional skills in technical leadership, problem-solving, and proactive issue resolution.

Designed, configured and deployed Amazon Web Services (AWS) for a multitude of applications using the AWS stack (EC2, Route53, S3, RDS, Cloud Formation, Cloud Watch, SSM, AMI, EKS, ECR, Lambda, API Gateway, CodePipeline), focusing on high-availability, fault tolerance, and auto-scaling.

Experience implementing Azure service such as Azure Active Directory (AD), Azure Storage, Azure cloud services, Azure Resource Manager (ARM) and SQL Database.

Experience using in ARM templates (JSON) to create Azure services, while ensuring no were made to the existing infrastructure.

Experience implementing, and maintain enterprise-wide CDN configurations using Akamai, AWS CloudFront, and Cloudflare, optimizing global content delivery and reducing application latency by over 40%.

Experienced in cloud provisioning tools such as Terraform and CloudFormation.

Experience in using Build Automation using like Maven and Gradle Scripts with Jenkins

Proficient with SCM tool Ansible.

Experience in Administration/Maintenance of source code management systems, such as SVN, GIT/GITHUB/GITLAB/Bitbucket/Perforce and knowledge of Clear Case.

Experience in IBM Urban Code deployment tool for continuous deployment process.

Experience in working with Artifactory to publish and storage of artifacts.

Extensive experience in working with Internet/Intranet Applications using Java, .Net 4.0, J2EE Technologies & Angular.

Experience in BashShell, Python & PowerShell Scripting for automated Build-Release processes.

Excellent Analytical, Reasoning and Logical skills.

Experience in working with Apache Tomcat and Jboss application server and WebLogic 8.x, 9.x, 10.x,11 Server, Apache http Server, Apache Tomcat Server, Jboss as administrator for Server Installations, Configuration, Application components deployment, performance tuning including troubleshooting and maintenance.

Technical Skills:

Cloud Services: Amazon Web Services (AWS), Azure, GCP, Pivotal Cloud Foundry (PCF)

Operating Systems: Red Hat Linux 4/5/6/7, CentOS, Ubuntu, LINUX, UNIX, Windows servers.

Automation/configuration Tools: Docker, Ansible, Jenkins, Terraform, Kubernetes, Gradle, Maven.

Web Servers: Apache Tomcat, JBOSS 4.x/5.x, Web Logic (8/9/10), WebSphere -=-Apache 1.3.x, Apache 2.0.x, and nginx, IIS

Database Technologies, MySQL, RDS, NoSQL- MongoDB, DynamoDB

Scripting languages: Python, Bash/shell Scripting, PowerShell Scripting YAML, JSON, Golang.

Networking/Protocol: FTP/SFTP, SMTP, TCP/IP, HTTP/HTTPS, NDS, DHCP.

Version Control Tools: GIT, Bitbucket, SVN (Subversion)

Monitoring Tools: Splunk, ELK, Prometheus, Grafana, CloudWatch, Cloud trial

Application Servers: Web Logic Application Server 9.x, 10.x, Apache Tomcat 5.x/7.x, Red Hat JBOSS 4.22.GA, WebSphere 6.x/7.x/8.x

EDUCATION

•Osmania University, India – Master of Computer Applications (MCA).

•Osmania University, India – Bachelor of Science in Computer Science (BSCs)

Licenses & certifications:

AWS Certified Solutions Architect – Associate.

Microsoft Certified Azure Fundamentals- AZ-900

HashiCorp Certified: Terraform Associate (003)

Microsoft Certified: Azure Administrator Associate- AZ-104

Microsoft Certified: Azure Devops Expert- AZ-400

Associate Cloud Engineer Certification

AWS Certified DevOps Engineer – Professional

PROFESSIONAL EXPERIENCE:

National Institutes of Health (NIH)

Sr. Site Reliability/DevOps Engineer Apr 2023 – Present Rockville, MD

Worked in a highly collaborative operations team to streamline the process of implementing security in a Confidential Azure & AWS cloud environment and introduced best practices for remediation.

Collaborated with SRE and DevOps teams to secure and scale AWS cloud environments using IAM, GuardDuty, Security Hub, and Config rules for real-time policy enforcement and anomaly detection.

Supported highly available, production-grade applications on Amazon EKS, integrated with ELB, ASGs, and managed via Terraform and CloudFormation.

Led observability initiatives by implementing: Prometheus and Grafana dashboards for EKS cluster monitoring, pod-level metrics, and SLO/SLI tracking.

Designed and deployed cloud-native infrastructure on AWS using Terraform, achieving 40% faster deployments and 30% improvement in system uptime through automation and modular design.

Built custom GitHub Actions for security and CI, including: Snyk integration to scan dependencies and block insecure PRs. & CodeQL integration for static code analysis to detect vulnerabilities during pull request workflows.

Extended AWS monitoring by configuring CloudWatch Dashboards, Alarms, and Logs Insights across EC2, Lambda, and RDS for centralized alerting and troubleshooting.

Streamed CloudWatch logs to S3 and integrated with Splunk for compliance, retention, and real-time analysis across distributed microservices.

Set up custom alerts and anomaly detection in Splunk and Grafana, significantly reducing MTTR and enabling 24x7 incident readiness.

Automated observability stack deployments using Terraform and Helm charts, ensuring repeatable and version-controlled setup of GuardDuty and Alertmanager.

Integrated CI/CD pipelines with monitoring systems to trigger health checks and validate metrics post-deployment, reducing rollback frequency

Collaborated with enterprise solution architects to deliver CDN reference architectures and deployment blueprints for cross-functional product teams.

Designed and deployed AWS CloudFront distributions with custom origin behaviors, cache policies, and signed URLs to secure static and dynamic content delivery.

Built and maintained robust automation frameworks in Python and Terraform to programmatically manage CDN configurations and deployments across multiple environments.

Worked across AWS, GCP, and hybrid edge delivery architectures with reverse proxies, origin shielding, and cloud-native WAF policies.

Automated the creation of blameless postmortems, tracked recurring incidents, and led root cause analysis (RCA) sessions to improve long-term reliability.

Managed secure and compliant EC2 instances, including automation with SSM and strict access controls via IAM policies and security groups.

Architected CI/CD pipelines with Jenkins, GitHub Actions and containerized deployments to EKS, incorporating vulnerability scanning and deployment gates.

Automated Lambda health checks and error alerting with CloudWatch, reducing manual ops effort and improving SLA adherence.

Collaborated with platform engineers to introduce error budgets, SLIs, and dashboards for application health and infrastructure monitoring.

Led cloud governance efforts with automated tagging compliance, resource cleanups, and monthly cost/usage reporting using Python + AWS Cost Explorer APIs.

Implemented a cross-functional team to implement a cloud-native infrastructure, reducing deployment times by 40% and improving system reliability by 30% using Kubernetes and Terraform.

Experience implementing Azure services such as Azure Active Directory (AD), Azure Storage, Azure Cloud Services, Azure Resource Manager (ARM), Azure SQL Database, and Azure Kubernetes Service (AKS) with Argo CD for GitOps-based deployments.

Designed and implemented scalable infrastructure solutions utilizing Azure OpenAI, Azure Front Door, and Azure API Management (APIM) to enhance and support Cognitive Services, resulting in improved system performance and reliability.

Wells Fargo

Sr. DevOps Engineer Jun 2017 – Jun 2023 Charlotte, NC

Understand the Project requirements in terms of release and infrastructure.

Provide ongoing technical assistance in areas including model database management, configuration management, and simulation runs Work with Release Manager and development teams to deploy software releases.

Hands-on experience with IBM UrbanCode Deploy (UCD) for automating application deployments across various environments and ensuring consistency across development, QA, and production.

Integrated UCD with version control systems and CI tools like Jenkins to automate artifact retrieval and deployment workflows.

Deployed Spring Boot-based microservices and monolithic applications to Pivotal Cloud Foundry (PCF) using manifest files and CLI automation.

Deployed and managed microservices and enterprise Java applications on Pivotal Cloud Foundry (PCF) using CLI and manifest-based automation, ensuring seamless integration with CI/CD pipelines and enhanced deployment velocity.

Led migration of legacy applications to PCF, including redesigning monolithic apps into microservices, optimizing for high availability, scalability, and operational efficiency.

Worked extensively with PCF Ops Manager, managing service tiles, handling platform upgrades, and maintaining the health of underlying infrastructure components and services.

Designed and implemented secure Akamai CDN configurations to accelerate on-premises banking applications, ensuring low-latency, high-availability access to critical services while meeting PCI-DSS and SOX compliance.

Automated Akamai Property Manager API deployments using Python and Terraform, enabling reproducible and auditable CDN rule changes across dev, staging, and production environments.

Integrated Akamai logs and metrics with Grafana, providing real-time visibility into content delivery performance, error rates, and bot traffic across banking services and internal portals.

Deployed and fine-tuned Akamai Bot Manager to mitigate threats like credential stuffing and scraping on banking login APIs and customer-facing web apps, while preserving SEO traffic.

Provided 24x7 on-call support for CDN-related incidents, managing critical release rollouts, failover via Akamai Edge DNS, and triaging performance issues across global users

Implemented CI/CD pipeline using Jenkins and Azure DevOps for code deployment and testing.

Working knowledge in deploying CI/CD system using Azure DevOps on Kubernetes container environment.

Migrated Ant scripts (build.xml) to Gradle scripts (build. Gradle).

Jenkins build/unit test results and Static Code Analysis results are supplied to SonarQube.

Designed and implemented end-to-end observability strategies across distributed systems using Prometheus, Grafana, and ELK/EFK stack.

Maintained the ELK stack (Elasticsearch, Logstash, Kibana) for log aggregation and analysis, enabling faster detection of issues and bottlenecks across various microservices and cloud infrastructure.

in writing Ansible playbooks and creating Roles for Scalability and Reusability in Ansible.

Implemented Splunk services for .Net application and created log files and tested successfully on Splunk enterprise tool.

Implemented automated static code analysis using Checkmarx & BlackDuck and checked the compatibility and connectivity issues across multiple operating systems.

Wizards of the Coast

DevOps Engineer Nov 2016 – Jun 2017 Seattle, WA

Built and deployed microservices using Jenkins, Docker, AWS and Kubernetes.

Managed AWS services like EC2, S3, EKS, RDS, Route53, CodeBuild, CodePipeline.

Created secure IAM policies, VPC networking, and implemented CI/CD pipelines.

Deployed applications on Cloud Foundry and Azure environments.

Integrated AppDynamics for monitoring and performance visibility.

Setup RBAC and SSO using SCIM.

Skills: AWS (EC2, S3, EKS, CodePipeline), Jenkins, Docker, Kubernetes, Maven, IAM, VPC, Cloud Foundry, AppDynamics, Azure, RBAC, SCIM

Samsung Strategy and Innovation Center (SSIC)

DevOps/Release Engineer. Jan 2016 – Nov 2016 San Jose, CA

Built CI/CD pipelines with Jenkins and deployed with Python scripts.

Managed hybrid environments using AWS, VMware, and Windows/SQL infrastructure.

Automated deployments for mobile apps using Shell/Python scripting.

Set up and managed Git, GitLab, and Bitbucket repositories.

Streamlined release processes and version control across development teams.

Skills: AWS, Jenkins, Python, Shell Scripting, Git/GitLab/Bitbucket, CI/CD, VMware, SQL, Windows Server

GlobalLogic

Release Engineer. May 2011 – Dec 2015 Hyderabad, INDIA

Executed CI/CD pipelines using Jenkins for Android/iOS applications, ensuring smooth and reliable build, test, and deployment cycles.

Managed deployment workflows and supported QA/UAT environments, troubleshooting integration and release issues across dev and staging.

Performed system and application monitoring using cron jobs, log rotation, and resource usage tracking to maintain system health.

Integrated Git/GitHub for source control management and automated version control processes.

Handled Linux server administration tasks, including user and permission management, process monitoring, system patching, and disk space optimization.

Configured and maintained system services (systemd), performed log analysis, and managed packages via yum/apt to support production-grade CI infrastructure.

Skills: Jenkins, Git/GitHub, Bash, Linux Administration, Android/iOS CI, QA/UAT environments, Middleware Deployment, Cron Jobs, Log Analysis, Automation

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