Executive Assistant Administrative Coordinator

Lisa M. Caruso-Colon

Mobile Phone 347-***-****, Home Phone 347-***-****, E-Mail: ************@*****.***

Experience:

New York State Department of Labor, U.I. Benefit Adjustment/U.I. Records Units Jul’20-Nov’24

Senior Employment Security Clerk

Inputting, editing, reviewing claimant’s benefit information for adjustments for Unemployment Insurance claims in the Department of Labor mainframe database.

Generated/Created documents on Microsoft Word, Excel applications.

Independently organize and change to priority work assignments.

Communicate on Microsoft Teams and Outlook with department supervisors.

Examined and processed NYS unemployment claims within the Unemployment Insurance database for claimants in the U.I Records Department.

Determined the continuation of released funds or stop payments for unemployment recipients based on DOL guidelines.

Examined and reported unemployment filings for validation against fraud or malicious recipient cases.

Updated and maintained discrepancies on the Department of Labor database claimants’ unemployment status.

Created and sent letters for employee verification to employers of a prior claimant’s employment history.

St. Paul’s School of Nursing Dec’19 – Feb’20

Admissions Coordinator

Assisted the Director of Admission with student enrollment by supplying student preparation for onboarding forms, instructions and required compliance.

Prepared the onboarding enrollment forms for enrolling students for the nursing, medical assistants and dental certification programs.

Transcribed student registration information into college database.

Obtained and scanned student’s personal information such as their government photo ID, social security number, school transcripts, diplomas for enrollment into college database.

Supported the enrollment recruiters with orientation appointments.

Notified the accepted students into the specific certification program via email or phone communication and supply the date of schedule orientations.

MTA Bridges and Tunnels Feb’02 –May’03

Executive Secretary to the Executive Director of E-ZPass Interagency Group

Provided all administrative support for the Executive Director with corresponding letters, emails, and memos.

Prepared, proofread, typed, edited and distributed correspondence, presentations, and reports for staff meetings.

Responsible for petty cash funds and reviewed IAG expenses reports prior to executive approval.

Coordinated all travel arrangements/hotel accommodations and meeting appointments.

Organized and maintained IAG legal documents, scheduled, coordinated all IAG committee meetings and committee member contact information on Microsoft Access.

Standard Chartered Bank Dec’99 – Sep’01

Executive Assistant to the Senior Vice President North America

Provided all administrative support for the Senior Vice President and seven Vice Presidents of the Trade Services Delivery Department.

Made domestic and international travel arrangements/hotel accommodations.

Processed American Express, business and personal expense reports for the department.

Coordinated in-house and external catering services for meetings and special events.

Tracked attendance records and vacation schedules for departmental employees.

Purchased supplies and processed monthly invoices for the department.

Handled all requests for visiting personnel including setting up office space, meeting schedules, and making travel arrangements.

Processed security requests for Intranet and GMIS database.

Garban International Capital Sep’98 – Nov’99

Executive Assistant to the Vice President of Telecommunications Department

Provided full administrative support for the Vice President and Manager of the Telecommunications department.

Prepared, proofread, typed, edited and distributed correspondence, presentations, reports and memos.

Screened and directed all telephone calls.

Processed domestic and international travel arrangements/hotel accommodations.

Handled all meeting arrangements including coordinating schedules, compiling materials and arranging catering services.

Education: Kingsborough Community College, A.A.S. in Liberal Arts. Currently attending Coursera online courses and ServiceNow online classes.

Skills: Software: Adobe Acrobat Pro, MS Office 365 (Word, Excel, PowerPoint, Access, Outlook), and Visio, PeopleSoft v 8.5, New York State Department of Labor PHX Keyplus DataBase, Internet: Explorer, Facebook, Twitter, Google Chrome

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