Customer Service Data Entry
Resume:
Sheila Edwards
Kenosha, WI *****
************@*****.***
Highly motivated customer service specialist with extensive experience in office procedures as well as data entry and phone operating.
Work Experience
Receptionist
Allied Universal
May 2020 to December 2020
Answered calls for Abbott products assisted customers to proper departments greet Abbott employees make wristbands retrieve mail for employees and answer all other questions for employees. Switchboard Operator/ Patient Coordinator
Cancer Treatment Centers Of America
June 2015 to December 2019
Answered all calls within the hospital for all departments and also the first point of contact, transferring and paging calls to doctors and printing and mailing patient schedules and other administrative duties for all other departments.
Checking in patients for scheduled appointments and making wristbands and scheduling appointments for other departments and verifying insurance.
Customer Service Representative
Enova financial
September 2006 to January 2014
Assist customers in completing loan application for payday loans and installment loans explained loan process extensions processed and accept payment if customer wanted to resubmit loan application. Education
Rezin Orr High School
1989
Skills
• Sales Team Building Problem Solving Decision Making
• Front desk
• Customer service
• Clerical experience
• EMR systems
• Guest services
• Hospital experience
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