Business Analyst Intern

NGUYỄN NGỌC

BẢO QUỲNH

Business Analyst Intern

098-****-*** ********@*****.***

EXPERIENCE

RESEARCH PROJECTS

MINH TAM LAND 09/2023 – 12/2023

TeleSales & Business Consultant

Handled and advised over 100 clients/month based on data, achieving 105% of KPI. Filtered, updated, and categorized data of 500+ clients for personalized marketing campaigns.

Coordinated need analysis and built customer care scripts, increasing satisfaction to 4.5/5.0.

1 month

BUSINESS ANALYSIS OF LOTTERIA’S

SALES SYSTEM

Tool: Draw.io

Collected and analyzed business process information. Designed and modeled the system using BPMN, UML, BFD, DFD diagrams. Optimized operations and developed a BRD for development purposes. 1 month

UIUX DESIGN FOR TASK & TIME

MANAGEMENT APP - FLOWMATE

Conducted user research and created 3 Personas with 3 User Journeys. Designed complete UI for both Mobile and Desktop versions. Produced a demo video, receiving over 85% positive feedback from testers. OBJECTIVE

I am aiming for the position of Business Analyst or roles related to Data Science to apply my knowledge in business analysis, system design, and user interface development. Proficient in SQL, Figma, and systems thinking, I am capable of creating business documents and professional diagrams. I am a proactive learner, a good listener, and always strive to fulfill assigned responsibilities, with a desire to contribute to the sustainable development of the organization.

Bachelor in Data

Science

University of Finance

and Marketing

2022 - 2026

(Expected)

EDUCATION

SKILLS

Excellent Student - 2024

TOEIC (Reading & Listening)

(07/2024 07/2026)

High School Academic

Excellence

ACHIEVEMENTS

Technology:

SQL

SAP

Python cơ bản

C#

Excel

Design & Creativity:

Business Skills:

GPA: 3.44/4

Canva

PowerPoint

Figma

Market Research

Business and Data Analysis

Documentation Writing (BRD,

SRS)

Problem Solving

Public Speaking

625

12/12

1 month

OBJECT-ORIENTED ANALYSIS AND DESIGN FOR

VUONG PHAT AUTO GARAGE MANAGEMENT SYSTEM

Analyzed business process and accurately identified project requirements. Designed UML diagrams with clearly defined functionalities. Developed SRS document and implemented a C# application that meets actual operational needs.

Research Score: 9.0/10

Tools: Figma, Draw.io, CapCut Research Score: 8.8/10 Tools: Enterprise Architect, C# Research Score: 8.5/10

Contact this candidate