Customer Service Quality Control
Resume:
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CONTACT
********************@*****.***
Kerala, India
P R OFESSIONAL S UMMARY
Experienced Head Butcher with over 20 years of expertise in meat cutting, butchery operations, and team leadership. Proven track record in managing inventory, ensuring product quality, and maintaining high standards of hygiene and safety. Skilled in delivering excellent customer service, training staff, and optimizing operations for efficiency and profitability. Adept at overseeing all aspects of butchery, including stock management, waste reduction, and compliance with health and safety regulations. Extensive experience in retail shops, supermarkets, and handling meat, fish, and seafood. Seeking to contribute leadership and industry expertise to a dynamic butchery operation, with a focus on enhancing product offerings and operational efficiency in both traditional and retail settings.
SHOWKATH ABDUL
RAHIMAN
HEAD BUTCHER
WORK E X P E R I E NCE
HEAD BUTCHER 10/01/2022 – 30/11/2024
SHAQAB ABELA CATERING CO, DOHA, QATAR
Duties and Responsibilities
- Lead and manage all butchery operations, ensuring the consistent delivery of high-quality meat products to customers.
- Supervised a team of butchers, providing guidance, training, and performance evaluations.
- Ensured efficient inventory management, minimizing waste and optimizing stock levels.
- Enforced health and safety regulations, maintaining a clean and safe work environment.
- Provided expert customer service, assisting with meat selection and custom cuts based on customer preferences.
- Conducted quality control checks to ensure product consistency, freshness, and compliance with food safety standards. BUTCHERY SUPERVISOR 01/01/2009 – 30/08/2019
TRAFCO GROUP OF COMPANIES MANAMA, BAHRAIN
Duties and Responsibilities
- Supervised and coordinated daily butchery operations, ensuring high-quality meat preparation and service.
- Managed and trained staff in meat-cutting techniques, customer service, and safety standards.
- Monitored inventory levels, ensuring proper stock rotation, and reducing waste.
- Collaborated with the management team to forecast demand and plan stock purchases.
- Ensured compliance with all health and safety regulations in the butchery area.
- Assisted customers in selecting meat cuts, offering
- recommendations, and providing custom services.
Passport No : T4983394
Date of Issue : 05/05/2019
Date of Expiry :04/05/2029
Place of Issue : Manama
Nationality : Indian
Date of Birth : 30/05/1976
Marital Status : Married
PRE DEGREE 1993
University of Calicut
DIGITAL SKILLS
MS Office
Basic Operation
Internet & Email
ACADEMIC C R E D E N T I A L S
Leadership
Communication
Problem-Solving
Attention to Detail
Customer Service
Time Management
Adaptability
Team Collaboration
SOFT SKILLS
CERTIFICATION
Food Safety Certificate
HACCP Level 2
Mother Tongue : Malayalam
English
L ANGUAGE S K I L L S
Listening
C1
Reading
C1
Writing
C1
Spoken Production
C1
Spoken Interaction
C1
Hindi
Listening
C2
Reading
C2
Writing
C1
Spoken Production
C2
Spoken Interaction
C2
Levels: A1/A2: Basic user - B1/B2: Independent user - C1/C2 Proficient user Arabic
Listening
C1
Reading
A1
Writing
A1
Spoken Production
C1
Spoken Interaction
C1
AREAS OF EXPERTISE
Meat Cutting & Preparation
Inventory Management & Stock
Control
Staff Supervision & Training
Quality Control & Safety
Standards
Customer Service & Custom Meat
Cuts
Butchery Operations
Management
Food Safety & Hygiene
Compliance
Health & Safety Regulations
Waste Minimization & Efficiency
Product Display & Merchandising
Order Management & Supplier
Coordination
Butchery Equipment Handling
Meat Product Knowledge
Hand- Eye Coordination for
Accuracy of Cut
BUTCHER AND BUTCHERY SUPERVISOR 10/11/2006 – 30/04/2008 LEBANON TRADE CENTRE, BAHRAIN
Duties and Responsibilities
- Handled meat cutting, packaging, and product display, ensuring high standards of product quality.
- Supervised daily operations, coordinating staff and managing inventory.
- Conducted regular stock checks and managed ordering to prevent shortages and waste.
- Provided excellent customer service, assisting in product selection and handling special requests.
- Ensured the cleanliness and organization of the butchery to meet safety standards.
BUTCHER 01/11/2004 – 30/03/2006
JAWAD SUPERMARKET, BAHRAIN
Duties and Responsibilities
- Performed meat cutting and packaging, ensuring products were fresh and well-presented.
- Assisted customers with product selection and provided tailored meat cuts based on preferences.
- Managed stock levels, maintaining a clean and organized work environment.
ASSISTANT BUTCHER 06/04/2003 – 28/04/2004
BABA SONS SUPERMARKET, BAHRAIN
Duties and Responsibilities
- Assisted in meat preparation, cutting, and packaging.
- Maintained cleanliness and organization of the butchery area, ensuring safety and hygiene standards.
- Supported senior butchers in fulfilling customer orders and managing stock.
PERSONAL STREGTHS
STRONG WORK ETHIC -
Committed to consistently
delivering quality work and
meeting deadlines.
HIGH INTEGRITY AND
RELIABILITY - Dependable and
trustworthy in all aspects of
work.
SERVICE - Having a customer
focused approach Skills include
Patience, Attentiveness, and a
positive language
ORGANIZATION - Helping
others, organizing a to do list.
Prioritizing tasks by the
deadline for improving time -
management.
MANAGEMENT- Management
skills to direct others and
review others performance.
Contact this candidate