Customer Service Account Assistant
Resume:
JULIET WANJIKU GATHIEKI
***************@*****.***
ADMINISTRATIVE ASSISTANT
I am competent and detail-oriented account assistant who is responsible for tasks such as gathering and monitoring financial data, preparing statements (balance sheets and income statements), forecasting costs and revenues, managing tax payments also I have experience in administrative services making sure I meet the deadline provided. I find satisfaction in providing excellence services to everything I do.
EXPERIENCE
APRIL 2023 TO OCTOBER 2023
BANK TELLER: sumac microfinance bank limited
Checked transactions: Cash checks and issued savings and withdrawals.
Currency exchanges: Processed currency exchanges from dollars to Kenyan shilling and vice versa.
Account management: Opened new accounts, closed accounts, and managed routine account transactions.
Customer service: Answered questions, solved problems, and provided exceptional customer service.
Cross-selling: Promoted bank products and services, and referred customers to other services.
SEP 2021-DEC 2021 STATE LAW OFFICE
FINANCE ATTACHEE
Prepared internal and external presentations and reports using Excel, Word and PowerPoint.
Completed general administrative tasks, proactively helping colleagues where needed.
Prioritized tasks to meet deadlines and manage work flow.
Controlled designated reporting, through timely and accurate information input.
EDUCATION
CPA section 1 to 4
St Paul’s University Bachelor of Business Administration Specialization Finance 2019-2022
Africa Nazarene University Diploma Business Administration 2017-2019
Kijabe Girls High School.
SKILLS
Expertise in Quick books
Problem solving abilities
Attention to details.
Excellent communication skills
Teachable and reliable.
REFERENCES
Available upon request.
Contact this candidate