Customer Service Front Desk

Employment history

Store Manager, Extra Space Storage, 2020 - Present

Las Vegas

Member Service Representative, Big Island Federal Credit Union, 2019 - 2020 Kailua Kona

Manager-Receptionist, The Lotus Center Spa, 2018 - 2019 Kailua Kona

Operator, America Call

Peru Company, 2017

Lima, Peru

Operator for banks and big retail companies to remind customers regarding payments. Front Desk

Receptionist and

Customer Service,

Courtyard Marriott,

2016

Lima, Peru

Translation of a Coaching Manual 64000 through Upwork Internet Site. Service Export

Assistant, PROMPERU,

2013 - 2015 Lima,

Peru

Government area dedicated to sell Peruvian services around the world, as videogames, printing services, digital marketing and software.

Restaurant Manager, 4-

D Company, 2010 - 2013

Lima, Peru

In charge of logistic, personnel supervisor, opening and closing of restaurant, customer service, communication with suppliers, cash management, sales and revenue reports. Assistant in Banquets and

Events Area, Nuevo

Mundo Lima Hotel,

2007 - 2010

Manager Assistant, events planner, reservations, bills and personnel supervisor. Lima, Peru

Waitress, Hostess, Cashier and Restaurant Supervisor, Belmond Miraflores Park Hotel, 2006 - 2008 Lima, Peru

Front Desk Receptionist and Customer Service Part Time, Apart Hotel El Condado, 2003 - 2005 Lima, Peru

Education

San Ignacio de Loyola University (USIL), Lima, Peru, 2000 - 2008 Licensed in Hospitality Management

Ceibos High School, Chiclayo, Peru, 1999

Customer Service Hotel Management Restaurant Management Event Planning Cash Management Microsoft Office Fidelio Opera

Micros Translation Staff Supervision Sales Reporting Skills

Additional information

Volunteer Experience Supporting Hispanic students to interpret Spanish to English Waikoloa Elementary School

Studied Court Interpretation English – Spanish in the University of Hawaii- Center for Interpretation & Translation Studies University of Hawaii

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