Front Desk Customer Service
Resume:
Jeme’ria Keith
East Lansing, MI *****
************@*****.***
Authorized to work in the US for any employer
Work Experience
Caregiver
Jewish Senior Life of Metropolitan Detroit-West Bloomfield Township, MI August 2023 to August 2024
• Check and record vital signs, such as blood pressure and temperature.
• Observe the patient's responses, reactions, and changes to medications.
• Assist residents and clients with bedpans and urinals.
• Check food trays as well as monitor food intake.
• Help patients with personal hygiene and bathing.
• Provide nail, hair, and skincare.
• Assist patients and residents with dressing and undressing.
• Provide the required information for care plan preparation in accordance with the established care plan.
• Collect data regarding patients' diseases, conditions, and treatment plans.
• Keep an eye on vital signs changes and inform the head nurse whenever required.
• Monitor patients' condition on a constant basis, immediately communicate any inconsistency or change in patient's conditions to the doctor or nurse.
• Support doctors and nurses in examining patients.
• Quickly respond to calls for assistance by patients.
• Calm down distressed patients following established protocols.
• Educate patients and families regarding examination, treatments, and surgical procedures.
• Turn and reposition bedridden patients according to turning schedules, maintaining their comfort level.
• Change bedsheets and covers on a regular basis; carry soiled linen to the laundry for washing and sanitization.
• Transport patients between doctors' offices and examination rooms.
• Ensure the physical and emotional wellbeing of patients.
• Obtained urine/stool/sputum specimens as directed. Front Desk Receptionist
Cafe Zari Salon-Southfield, MI
February 2020 to February 2022
• Call to confirm appointments with customers
• Greet customers upon entry
• Customer service and communication
• Proved them with drinks & snacks
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Education
Ferris State University in Criminology
Skills
• Sales
• Communication skills
• Vital signs
• Senior care (2 years)
• Retail Sales
• Makeup Application (3 years)
• Bussing (2 years)
• Time management
• Front Desk
• Serving Experience
• Home care
• Cashiering (2 years)
• Care plans
• Data Entry
• Hoyer lift
• Patient monitoring
• Dementia care
• Food Preparation (2 years)
• Alzheimer's care
• Meal Preparation
• Organizational skills
• Cash Handling
• Home health
• Host/Hostess (2 years)
• Caregiving
• Office experience
• Customer service
• Hospitality
Languages
• English - Expert
Certifications and Licenses
Driver's License
Assessments
Work style: Reliability — Proficient
March 2023
Tendency to be reliable, dependable, and act with integrity at work Full results: Proficient
Home health aide skills — Proficient
December 2023
Providing care to patients in a home setting
Full results: Proficient
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
Additional Information
Along with helping the elderly, I’ve done CNA training. Planning to expand my knowledge in all categories .
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