Dontez Porter
COMMERCIAL DRIVER (CDL A)
Philadelphia, PA 484-***-**** ***************@*****.***
Objective
Dedicated and safety-conscious Class A driver with experience in both long-haul and local transportation, seeking a reliable long-term position. Committed to delivering exceptional service, adhering to all safety regulations, and fostering strong relationships with clients and colleagues. Eager to contribute to an organization’s success over the long term.
Experience
Farm Art CDL A-OTR 2024-2024
Operate a commercial vehicle Class A to transport farm art products across regional and national routes, ensuring timely deliveries.
Execute touch freight unloading, handling and managing various farm art items with care to prevent damage during transit and delivery.
Conduct pre-trip, en-route, and post-trip inspections of the truck, ensuring it meets safety and operational standards.
Maintain accurate records of deliveries, driving hours, and equipment maintenance in compliance with company policies and regulatory requirements.
Communicate effectively with dispatchers and customers regarding delivery schedules, route changes, and any issues encountered on the road.
Build and maintain strong relationships with clients by providing exceptional service and addressing any delivery concerns promptly.
Adhere to all safety protocols and procedures related to cargo handling, loading, and unloading to ensure a secure work environment.
Western Express CDL A-OTR 2023-2023
Operate a commercial vehicle in compliance with federal, state, and local regulations, delivering goods across long distances efficiently and safely.
Perform drop and hook operations, ensuring timely and efficient trailer exchanges at loading and unloading sites.
Conduct pre-trip, en-route, and post-trip inspections of the truck to maintain safety and compliance with company standards.
Maintain accurate logs of driving hours, deliveries, and vehicle maintenance, adhering to Hours-of-Service regulations.
Communicate effectively with dispatchers and team members regarding route changes, delays, and operational issues during transportation.
Build and maintain positive relationships with customers by ensuring timely deliveries and addressing any concerns promptly.
Follow all company policies and procedures related to safety and cargo handling.
Demonstrate a commitment to safety and fuel efficiency by practicing defensive driving techniques and maintaining awareness of road conditions.
Avis Sales Agent Phoenix, AZ 2021-2022
Greet and assist customers in a friendly and professional manner, providing information about rental services and vehicle options.
Facilitate the rental process by effectively explaining rental agreements, policies, and available promotions to clients.
Assess customer needs to recommend suitable vehicles and additional services, such as insurance and GPS rentals, to enhance the rental experience.
Process rental transactions efficiently, including vehicle check-ins and check-outs, ensuring accuracy in all paperwork.
Address customer inquiries and resolve any issues related to reservations, payments, or vehicle performance.
Maintain knowledge of current inventory and pricing to provide customers with up-to-date information.
Achieve monthly sales targets by upselling and cross-selling rental products and services.
Collaborate with team members to ensure a smooth and efficient rental operation while maintaining outstanding customer service.
Crazy Hands Hair Studio Barber Philadelphia, PA 2015-2017
Provide a wide range of hair cutting, styling, and grooming services, including haircuts, beard trims, and shaves.
Consult with clients to assess their grooming needs and recommend styles and treatments.
Maintain a clean and organized work environment, ensuring all tools and equipment are sanitized.
Stay updated on the latest trends in hairstyles and barbering techniques to deliver quality service.
Build and maintain strong relationships with clients, fostering a welcoming and professional atmosphere.
Manage appointment schedules and ensure timely service delivery to clients.
Educate clients on hair and skin care products and maintenance.
Raymour & Flanagan Delivery Driver 2013-2015
Operated a 26ft truck for efficient and safe delivery of furniture to customers' homes.
Assisted in the installation of furniture, ensuring customer satisfaction through careful handling and placement.
Followed all company safety regulations and protocols to maintain a safe working environment and secure transportation of goods.
Built strong relationships with customers by providing exceptional service and addressing their needs promptly.
Demonstrated reliability and commitment to timely deliveries, contributing to the overall success of the team.
Education
All State Career School, Essington, PA Trucking School 10/2022
Major: CDL A Minor: Defensive Driving
William Penn High School, Philadelphia, PA 06/2005
High School Diploma
Skills & abilities
Safe Driving Practices: Committed to adhering to all safety regulations and protocols, ensuring safe transportation of goods.
Touch Freight Handling: Proficient in managing and unloading touch freight, ensuring careful handling of various items, including furniture and farm art.
Vehicle Inspection: Experienced in performing thorough pre-trip, en-route, and post-trip vehicle inspections to ensure compliance with safety standards.
Route Planning: Skilled in efficient route navigation to optimize delivery schedules and reduce fuel consumption.
Customer Service: Strong communication and interpersonal skills, building rapport with clients and addressing their needs effectively.
Record Keeping: Accurate in maintaining logs for driving hours, deliveries, and vehicle maintenance, ensuring compliance with regulatory requirements.
Adaptability: Ability to navigate changing conditions and respond effectively to unforeseen issues during transportation.
Team Collaboration: Proven ability to work collaboratively with dispatchers and team members to ensure seamless operations and timely deliveries.