Children's Grand Rapids

PROFESSIONAL SUMMARY

SKILLS

EXPERIENCE

ALEXA

KAISER

A

** ******* ** **, ***** Rapids, MI 49548, 616-***-****, *************@*****.*** I'm very hard working, dedicated employee. I love helping and watching kids grow! I'm always willing to go above and beyond for the betterment of all in my care. I love what I do and would love to expand my responsibilities. Communication Hands on learner Problem solving

Computer Skills Scheduling Task prioritization

Patience

Certified Childcare Provider September 2018 - Current Milestones Caledonia, MI

Recorded daily activities, progress, and incidents for director and parent review. Minimized spread of infectious diseases by using proper cleaning and sanitation protocols. Supported children's cognitive, social, and emotional development by planning and implementing class curriculum.

Childcare Leader April 2016 - September 2018

Riversprouts Byron Center, MI

Balanced rest, play and learning with effective scheduling. Improved behavior of children under care by modeling responses to situations and reinforcing good choices. Entertained children with diverse daily activities and special events. Supported children's emotional and social development, encouraging empathy and positive views. Minimized spread of germs with thorough cleaning and sanitizing. Strengthened physical skills using crafts like painting and drawing. Protected groups by securing indoor and outdoor spaces. Communicated with children's parents or guardians about daily activities, behaviors, and related issues. Observed and monitored children's play activities. Created lesson plans appropriate for each age group. Bowling Center Manager September 2015 - April 2016 Fairlanes Bowling Alley Grandville, Mi

Handled business finances, customer contact, and recordkeeping. Managed customer experiences with a close eye on customer and team member interactions, touchpoints, and methods of engagement.

Worked effectively with diverse team to accomplish daily objectives and meet long-term goals. Assisted with tasks and work duties during slow periods to maintain team productivity. Monitored employees and guests to prevent theft.

K

EDUCATION

Wait Staff Member July 2013 - September 2015

Red Robin Grand Rapids, MI

Trained new staff on proper procedures and strategies to maximize efficiency. Seated guests quickly by maintaining dining room cleanliness and coordinating table assignments. Delivered food and beverages quickly to customers, verifying each order to maximize satisfaction. Completed opening and closing duties.

Memorized menu additions, changes, and limited offerings and answered questions regarding dietary restrictions and nutrition information.

Processed guest payments, including offering receipts, running credit card transactions, and calculating change.

Kept food service and preparation areas clean, neat, and properly sanitized. Trained new servers in company policies, guest service standards, and best practices. High School diploma May 2013

Portland High School, Portland, MI

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