Property Manager On-Site

Jessica Smith

****************@*****.*** 443-***-****

linkedin.com/in/jessica-smith-b55b602a5

Summary

Detail-oriented and organized property manager effective at managing a 126 LIHTC program property. Dedicated to interacting with property office and maintenance staff to manage on-site activities. Focused and hard working on achieving occupancy goals and working closely with property owners and decisionmarkers for various needs.

Experience

Property Manager II

WinnCompanies- Riverfront Townhomes

Sep 2008 - Dec 2023 (15 years 4 months)

Provided leadership to the on-site staff

Set metrics for on-site staff and monitor progress regularly Effectively utilize performance reviews and performance improvement plans for staff.

Performed regular inspections of the grounds, building exteriors, common areas and vacant units.

Conducted inspections of occupied units to ensure sanitary housekeeping conditions and conformance with occupancy standards. Ensured all service requests are handled appropriately and in a timely manner.

Ensured proper communication with residents regarding open work orders. When necessary sent notices of violations or charged for damages. Monitor violations and abatement for prompt turn-around on completion. Met with contractors and vendors and negotiated contracts for work to be done on the property

Comply with all HUD and housing authority regulations and processes. Informing housing if and when a resident is non-compliant. Ensure property is rented to the fullest capacity. Ensured all applications, annual re certifications and lease paperwork are completed and accurate in accordance with HUD and Tax Credit guidelines. Kept property in compliance with local, state and federal regulations. Collected on delinquent accounts, tenants and coordinated collection procedures.

Maintained accurate records of all community transactions and submitted on timely basis.

Met financial goals, operate assets in owners best interest identify opportunities to increase revenue.

Assist in budget preparation

Ensure that all rents and late fees/additional charges are collected, posted and deposited in a timely manner.

Input and approved invoices in system daily.

Attended monthly performance meetings and provided additional information Jessica Smith - page 1

to support and or explain variances in financial statements. Responded to residents, addressing concerns/request on timely basis to ensure satisfaction.

Education

Glen Burnie High School

High School Diploma

Licenses & Certifications

Fair Housing Compliance (FHC)

Certified Portfolio, Program & Project Manager (C3PM) Certified Apartment Manager (CAM)

Specialist in Housing Credit Management (SHCM)

Jessica Smith - page 2

Contact this candidate