Customer Service Office Assistant
Resume:
CHARLENE J. SIEMEN
Hampton, Georgia 30228
770-***-**** - Cell
Ladies/Gentlemen:
I am writing to explore employment possibilities within your organization. The enclosed resume will provide you with details concerning my education, skills, experience, and accomplishments.
As you will note, I am seeking a position that will utilize the experience that I have gained as a Travel Agent at Working Solutions, Customer Service Operator for Arise, Office Assistant for Atlanta’s Better Kitchen Equipment, Event Operator for InterCall, Dog Caretaker for Courtney’s Canine Care, Two’s Teacher for Shenandoah Learning Center, and Cashier and Cook for Arby’s.
Currently, as a Travel Agent for Working Solutions, I have communication with customers including answering incoming calls and assisting customers with booking reservations, resolving issues with their reservation, processing payments for reservations, making changes to reservations, canceling reservations and processing refunds as well as many other thing that the customer may need.
Previously, as an Office Assistant for Atlanta’s Better Kitchen Equipment in Fayetteville, Georgia, I had direct communication with customers including answering questions and processing their orders. I also took pictures of inventory items and posted advertisements online.
My key skills include telephone communications, customer service, typing, file management, and online posting of advertising.
You will see that I am an excellent communicator who is adaptable to a diverse range of people and situations. Being detail oriented, I can quickly identify and institute resolutions to problems. I am very thorough from the inception to completion of any assigned duty while always completing my duties in a timely and efficient manner and meeting stringent deadlines. I am also a quick learner and enjoy daily challenges.
Should my qualifications be of interest, I would appreciate the opportunity of a personal interview at your convenience. If you need additional information at the present time, I will gladly respond on request.
Thank you for your time and consideration. I look forward to your response.
Sincerely,
Charlene J. Siemen
Resume enclosed
CHARLENE J. SIEMEN RESUME OF QUALIFICATIONS 404 Hampton Road 770-***-**** – Cell Hampton, Georgia 30228 **************@*****.*** - E-mail
OBJECTIVE A responsible position that will utilize my skills, experience, and proven abilities
as well as provide advancement potential based on achievement.
SUMMARY OF QUALIFICATIONS
Experience Travel Agent for Working Solutions
Customer Service Operator for Arise.
Office Assistant for Atlanta’s Better Kitchen Equipment.
1 years as an Event Operator for InterCall.
Dog Caretaker for Courtney’s Canine Care.
Two’s Teacher for Shenandoah Learning Center.
2 years as a Cashier and Cook for Arby’s.
Key Skills Telephone Communications - Customer Service - Typing - File Management -
Online Posting of Advertising.
Education SOUTHERN CRESCENT TECHNICAL COLLEGE, Griffin, Georgia
Studies: Early Childhood Education - 2011 to 2013
Whitewater High School, Fayetteville, Georgia - Graduated: 2007
Strengths Prompt, dependable team player who gives “110%” to assigned responsibilities.
Excellent communicator...Adaptable to a diverse range of people and situations.
Detail oriented... Quickly identify and institute resolutions to problems...
Very thorough from inception to completion of duties...
Perform well in a demanding, fast-paced, stressful environment...
Strong organization and planning skills... Effective time management...
Efficiently manage multiple priorities simultaneously..
Always complete duties in a timely and efficient manner... Meet deadlines...
Quick learner... Enjoy daily challenges...
EMPLOYMENT HISTORY
September 2019 Customer Service Operator/Travel Agent
Present Working Solutions Work from Home
Have communication with customers including answering incoming calls and
assisting customers with booking trips, resolving reservation concerns,
processing payments for reservations as well as many other things that the
customers may need.
March, 2017 Customer Service Operator
Present Arise, Work From Home.
Have communication with customers including answering incoming calls and
assisting customers with putting in orders, resolving technical issues,
processing payments for bills or orders as well as many other things that the
customers may need.
October, 2016 Office Assistant
to October, 2017 ATLANTA’S BETTER KITCHEN EQUIPMENT, Fayetteville, Georgia
Have direct communication with customers including answering questions and
processing their orders. Take pictures of inventory items and post ads online.
March, 2014 Event Operator - Teleconferencing Center
to October, 2015 INTERCALL, Newnan, Georgia
Answered telephone calls and set up and led conference calls including joining
participants to calls in progress.
October, 2013 Dog Caretaker
to March, 2014 COURTNEY’S CANINE CARE, Fayetteville, Georgia
Cleaned and sanitized indoor and outdoor kennels. Fed, watered, and walked dogs
as well as provided medications as needed. Maintained each dog’s chart on a daily
basis. Assisted people with pet adoptions.
April, 2013 Two’s Teacher
to September, 2013 SHENANDOAH LEARNING CENTER, Newnan, Georgia
Responsibilities included preparing lesson plans, teaching lessons, serving meals,
and distributing medications. Had daily communication with parents. Ensured a
safe and healthy environment for children
June, 2006 Cashier and Cook
to January, 2009 ARBY’S, Fayetteville, Georgia
Was responsible for stocking, preparing, and serving food items as well as cashier
functions. Also cleaned restaurant equipment and maintained cleanliness of
lobby.
• Received “Employee of the Month Award” 2 times.
REFERENCES Available upon request.
CHARLENE J. SIEMEN
404 Hampton Road
Hampton, Georgia 30228
770-***-**** - Cell
REFERENCES
Mike Cermak
Former Manager
Arby’s
Fayetteville, Georgia
Judy Siemen
Owner/Supervisor
Atlanta’s Better Kitchen Equipment
Fayetteville, Georgia
James Delay
Fayetteville, Georgia
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