Customer Engagement Content Creation

Contacts

*************@*****.***

+617********

philippines, Philippines

About

Experienced Chat Moderator

with a degree in

Communication from Merit

College. Skilled in HR and

providing vital assistance.

Strong track record at Masty

and Mark and G. Excellent at

moderating chats and

supporting teams.

Skills

clause lunalo

Experience

masty

chat moderator 2024 - 2024

- Monitored online chat discussions to ensure adherence to community guidelines and prevent the spread of inappropriate content. - Engaged with users in a professional and courteous manner, providing assistance and resolving conflicts to maintain a positive community atmosphere. - Implemented strategies to increase user engagement and promote healthy discussions within the chat platform. - Successfully reduced instances of disruptive behavior and improved overall chat experience for users. mark and g

vital assistance 2023 - 2024

- Provided vital assistance to the management team by conducting in- depth market research, analyzing data, and preparing comprehensive reports to support strategic decision-making. - Successfully streamlined administrative processes by implementing efficiency-enhancing systems, resulting in a 20% increase in productivity within the department. - Collaborated closely with cross-functional teams to deliver high-quality projects within strict deadlines, garnering positive feedback from stakeholders. - Demonstrated strong organizational skills in managing complex schedules, coordinating meetings, and facilitating communication among team members.

Education

online merit college

degree in communication

merit college 2022 - 2023

chat moderator

HR

vital assistance

Contact this candidate