Executive Assistant Office Manager

Elizabeth (Lisa) Moore

512-***-**** ***********@*****.*** Weimar, TX 78962

SUMMARY

I have over 25+ years’ experience in the executive assistant field. In addition to my work experience listed on my resume, I have the following executive assistance experience:

• 1972 - 1976 - I worked in the accounting department at the Lower Colorado River Authority

• 1981 - 1984 - I worked in the economic development and legal department at the Lower Colorado River Authority. I left when I gave birth to my second child.

• 1999 - 2011 - I served as Office Manager to my husband's waste management business (TSSI) from 1999 - 2011.

If you combine the above years with the years of employment that is listed on my resume, you can see the 25+ years of experience.

SKILLS

• Meeting Planning

• Proper Phone Etiquette

• Travel Administration

• Strong Problem Solver

• Mail Management

• Human Resource Laws Knowledge

• Excel Spreadsheets

• Social Media Knowledge

• Professional and Mature

• Articulate and Well-Spoken

• Executive Presentation Development

• Call Routing

EXPERIENCE

Executive Assistant, Texas Parks and Wildlife Department, January 2011-April 2021 Austin, TX

• Tackled and addressed top-level, high-priority issues with professional administrative discretion.

• Revised and maintained master calendar to coordinate meetings across multiple time zones.

• Scheduled and arranged travel and hotel reservations for meetings, conferences and seminars.

• Opened, read and replied to e-mails, letters and correspondence on behalf of executives.

• Set up meeting and event logistics for senior management and updated calendars.

• Conducted research and collected and analyzed data to prepare reports and documents.

• Configured and maintained company website to drive interest and increase company revenues.

• Tracked completion of key deliverables to consistently meet deadlines.

• Leveraged word processing software to create proposals, letters and memos.

• Followed proper accounting and bookkeeping procedures to support audits.

• Monitored office equipment and scheduled repairs.

• Coordinated meeting and work schedules for staff teams and executives.

• Maintained company confidence and protected business operations by keeping sensitive information confidential.

• Obtained signatures for financial documents and internal and external invoices. Freelance Work, Alden Schiller, January 2010-January 2011 Austin, TX

• Edited journals by reviewing for structure, consistency and readability.

• Researched information and checked facts by referencing trustworthy sources.

• Collaborated with Mr. Schiller to proofread and edit project-related marketing materials.

• Confirmed documents conform to client-specific style, tone and document layout standards.

• Provided editing, fact-checking and proofreading for various articles.

• Collaborated with editor-in-chief to determine journal content and topics of special issues.

• Typed and proofread over 10,000 pages of handwritten journals. Realtor/Owner, Texas Heritage Properties, January 1995-October 2008 Buda, TX

• Managed real estate transactions from initiation to closing.

• Scheduled home viewings with potential buyers.

• Maintained current and accurate CRM database of prospective customers.

• Prepared forms needed for real estate transactions, contracts, deeds, closing statements and leases.

• Generated list of properties to meet specific client needs.

• Researched and determined competitive market price.

• Represented buyers and sellers in major real estate transactions.

• Accompanied buyers during property inspections.

• Communicated with inspectors, lenders and pest control companies to maintain purchase agreement terms.

• Facilitated closing process on behalf of clients and reviewed parts of contracts to resolve issues prior to closing.

• Promoted properties via advertisements, open houses and multiple listing services.

• Promoted sales through advertising, open houses and Multiple Listing Services.

• Developed relationships with asset management companies and local builders to link affordable units and buyers.

• Facilitated new property listing to increase inventory.

• Executed marketing efforts via cold calling, postcard mailings and door knocking,

• Conferred with escrow companies, lenders and home inspectors to expedite transactions and home buying process.

• Grew client base by acquiring new customers and identifying needs to deliver relevant real estate investments.

• Expanded new business with implementation of networking and marketing strategies and generation of sales collateral.

• Showed residential properties and explained features, value and benefits of available homes.

• Managed sales pipeline by actively following up with prospects and hot leads.

• Promoted property sales through advertisements, open houses and participation in multiple listing services.

• Planned and coordinated open house events to move properties.

• Advertised properties to general public via networking, brochures, ads and multiple listing services to maximize exposure.

• Coordinated appointments with prospective buyers to showcase houses and plots.

• Advised prospective clients on current market activities and optimal buying or selling choices. Executive Assistant, Lower Colorado River Authority, February 1988-February 1994 Austin, TX

• Tackled and addressed top-level, high-priority issues with professional administrative discretion.

• Scheduled and arranged travel and hotel reservations for meetings, conferences and seminars.

• Set up meeting and event logistics for senior management and updated calendars.

• Conducted research and collected and analyzed data to prepare reports and documents.

• Tracked completion of key deliverables to consistently meet deadlines.

• Managed and tracked expenses to meet company budget requirements.

• Entered customer information and updates in database system to track leads, interactions, relationships and propel sales opportunities.

• Leveraged word processing software to create proposals, letters and memos. EDUCATION AND TRAINING

High School Diploma

David B. Crockett High School, Austin, TX June 1972 Some College (No Degree)

Shorthand, Austin Community College, Austin

Some College (No Degree)

Real Estate, Austin Community College, Austin TX

Some College (No Degree)

New College Program, St. Edwards University, Austin, TX

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