Human Resources Professional

MICHELLE BEAGLE, PHR

520-***-****, ********.******@*****.***, http://linkedin.com/in/michelle-beagle-phr/, Tucson, AZ

PROFESSIONAL SUMMARY

Dedicated professional with strengths in customer service, time management, and employee relations. Good at troubleshooting problems and building successful solutions. Excellent verbal and written communicator with a strong background in cultivating positive relationships and exceeding goals. Successful and knowledgeable about fair practices and equal employment requirements.

EXPERIENCE

Legends Residential Care, llc, Tucson, AZ, for profit IDD group homes

HUMAN RESOURCES MANAGER

Implement policies and procedures for a start up organization

Easterseals Blake Foundation, Tucson, a Non-profit behavioral health and IDD services with 800 employees

HUMAN RESOURCES PROFESSIONAL Apr 2021 – Jun 2023

SKILLS

Coaching and Mentoring

Talent Recruitment, Acquisition & Retention

Labor Law, Compliance & Policies

Performance Management

Total Compensation & Rewards Programs

Continuous Process Improvement

Change Management

Employee Grievances & Investigations

Succession Planning

Directed all aspects of human resources function, including employee relations, recruitment and retention, talent management, performance management, change management, and compliance.

Advised management on organization development, HR policies, practices, procedures, employment laws, government regulations, and program licensing requirements.

Built trustworthy relationships with the area coaches and general manager to partner with them and create positive organizational change.

Successfully minimized legal exposure for the company through effective employee relations consultation, thorough documentation, and knowledge of HR policies and employment laws—support change management.

Developed an annual $40M HR budget.

Investigated internal employee relations, ethics, and legal allegations.

Successfully managed these situations with sensitivity and professionalism, ensuring that all parties involved were treated fairly and that the company's interests were protected.

Developed a training course that included Difficult Conversations, Documentation, and Progressive Disciple, with five scenarios to support the training to catapult supportive change management.

Ensured compliance with our policies and procedures and strategic priorities to align with our Mission and Vision statements.

Enabled resiliency planning throughout the COVID-19 pandemic.

Mitigated employment-related risks with monitoring protocols in place

Identified emerging risks, gaps in risk management, and inefficient or outdated company policies.

Contributed to a diverse and inclusive workplace with fair and equitable application of human resources standards.

Ensured compliance with labor laws and regulations to minimize legal risks for an organization.

HUMAN RESOURCES MANAGER Sep 2019 – Apr 2021

CREDENTIALS

Walden University, Master of Science in Human Resources, current

Univ of Phoenix, bachelor’s in administration

Pima Medical Institute, Respiratory Therapist

PHR with HRCI

Certified in Workplace Investigations SHRM

Managed all aspects of the human resources function, including employee relations, recruitment and retention, corporate policies and procedures, compliance, performance appraisal process, and training & development.

I am committed to continuous learning and professional development. I have consistently updated my knowledge and skills to stay abreast of the latest trends and best practices, ensuring I can provide my organization with the most influential HR solutions.

By coaching and mentoring management in best practices for employee relations, performance management, and workforce development, we reduced involuntary attrition by 4% in high-turnover roles.

Catapulted employee satisfaction and morale by creating and implementing employee wellness and assistance programs.

Investigated internal employee relations, ethics, and legal allegations.

Mister Car Wash, Tucson, Multi-state automatic car wash with 8,000 employees

LEAVE & BENEFITS SPECIALIST Nov 2017 – Sep 2019

Administered benefits and retirement programs, including medical, dental, vision, life insurance, 401(k), deferred compensation, and short/long-term and executive disability plans for 8,000+ employees.

Explained and processed all FMLA, medical, disability, and personal leaves of absence (LOA) for all level employees across 21 states in a rapidly changing, complex environment.

Administered and maintained interactive process and administration for reasonable accommodation requests.

Audited benefits vendor billing and invoices; generated HRIS data reports and analysis

Created real-time HR access for employees by implementing an HR Auto-bot capable of sending responses via text messages.

Simplified and streamlined leave process to ensure multi-state compliance by an employee and leave type through the development of in-depth flowcharts, management, and employee coaching, as well as the creation of employee/employer notifications for seamless recordkeeping.

Ensured compliance with federal, state, and local regulations related to employee benefits.

Worked closely with HR teams on projects related to mergers, acquisitions, or other organizational changes affecting employee benefits.

Pima County Government, Tucson

HUMAN RESOURCES COMPENSATION ANALYST Jun 2015 – Jan 2016

Consulted with the management team to review and optimize benefits and performance management programs.

Managed HRIS and ADP reporting; compiled, interpreted, and analyzed data to identify trends and develop recommendations for the leadership team.

Strengthened compensation program and salary increase decisions by overhauling job classifications, updating salary structures, and providing proof of job performance beyond the scope of job descriptions.

MHC Healthcare, Tucson, Behavioral health and outpatient medical facility

HUMAN RESOURCE MANAGER Nov 2013 – Apr 2015

Managed benefit program administration, including health and welfare plans, short/long-term disability, workers' compensation, 403b, FSA, FMLA, ADA, EEOC, and LOA.

Worked with CFO to prepare projections for $26.8M salaries and benefits budget.

Resolved 100% of employee grievances without legal action, significantly reducing unemployment expenses by conducting internal investigations and mentoring managers on the performance improvement process.

Streamlined HR processes with hundreds of hours saved by implementing an HRIS system that migrated the company from paper-based open enrollment, timekeeping, and performance planning to an electronic platform.

Handled confidential matters with discretion to maintain workplace and employee privacy.

Offered guidance and counseling to managers and employees regarding recruitment, employee performance, and complaint investigation.

HUMAN RESOURCE BENEFITS & LEAVE SPECIALIST Jul 2011 – Nov 2013

Administered, processed, and managed a full suite of benefit programs while developing and deploying HR policies and procedures.

Orchestrated the open enrollment process and researched the market for competitive compensation practices.

Generated HRIS and ADP reporting and presented data, trends, metrics, and recommendations to leadership.

Reviewed new hire paperwork to confirm completion of forms and presence of supporting documentation.

By collaborating with benefits brokers, carriers, and vendors to deliver high-quality programs aligned with industry best practices and legal requirements.

Optimized employee grievance process by working with the Director of Human Resources to conduct grievance intakes, assessments, and documentation, determining the viability of claims.

Elevated the quality of candidates by developing and implementing a recruitment process that required reviewing applicants' credentials and experiences against position requirements.

Organized and conducted orientation sessions, job skills training, and employee development initiatives.

Administered leave programs, such as FMLA or disability leaves, ensuring compliance with applicable laws.

HUMAN RESOURCE ASSISTANCE May 2006 – Jul 2011

Cut time to fill open positions while elevating the quality of candidates by implementing and training managers on a new applicant tracking system (ATS) and initiating a new recruitment process to align candidates with position requirements.

Processed personnel leave-request forms, new hire packets, and benefits information.

Prepared termination paperwork, ensuring compliance with federal, state, and local regulations.

Assisted in administering workers' compensation claims, including filing paperwork and tracking progress.

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