Supply Chain Customer Service

Gina Oviatt

Moreno Valley, Ca., ***** • 951-***-****

*******@***.***

Inventory Supply Chain Planning Client Relationships Negotiations

Coordinating expert responsible for managing shipments in a warehouse and coordinating delivery schedules based on customer demands. Development of order planning in a timely manner by identifying carriers, approving invoices, following timetables, collaborating with suppliers and business partners, and maintaining shipping records. Inventory coordination and assistance of cycle count planning and execution. Structured R&D Development sample plan and raw material coordination to improve on-hand materials and delivery cycles to meet customer needs.

CORE COMPETENCIES

●Customer Service and Client Development Succeeded in managing all aspects of customer relations and sales experiences. Exceptional abilities to forge new client relationships while developing and maintaining existing ones. Ability to develop customer relationships and develop cost effective pricing plans to meet pricing quotas or expectations.

●Keen Attention to Detail. Accurate, reliable, and diligent. Always complete projects/tasks within budgets and schedules with capacity to handle any ongoing challenges. Focus energies to development of team building and structuring of internal spreadsheets and inventory control processes to balance costs and on-hand counts.

●Dynamic Communicator and Stellar Negotiator. Negotiated and closed numerous deals with bottom-line profit in mind and address issues to cost building structures. Able to communicate with vendors and customers in a constructive and positive manner to maintain and develop relationships. Ability to drive down costs with the forging of new relations and vendor management.

●Community Involvement. Engaged in numerous fundraising initiatives, effectively communicating with charities, sponsors, donors, volunteers and other stakeholders. Serve as recreational leader for Canyon Springs Little League, managing the assets and money for over 500 kids and developing a system of cost coverage and expense reports. Maintain spreadsheets to monitor information, compliance with league rules and ensure all fees and expenses are maintained to a status level of acceptance.

●Systems Utilization and Technology Skills. Proficient use of Windows and Mac operating systems, well versed with MS Office Suite (Word, Excel, PowerPoint). Working knowledge of WMS Systems.

PROFESSIONAL EXPERIENCE

Home Health Care 2/2008- present

IHSS

Prepare meals, light housekeeping, personal hygiene, prepare medication, transportation to and from appointments and errands

Freight Coordinator

Cibaria International Riverside CA 01/2021-10/2022

Collaborated with multiple departments in understanding the business flow and provided support in all aspects of business roles from inventory, production, warehousing, and freight coordination. Scheduled Trucks for incoming and out going freight orders. Customer Service

R&D Administrator / Purchasing

Panrosa, Corona, Ca. 01/2020-02/2021

Demonstrated strong teamwork capacities that created an impact while collaborating constructively with functional leaders to develop and implement breakthrough strategies and results in formation of new formulations. Developed strategic relationships with raw material suppliers and negotiated cost savings plans and freight delivery pricing. Engaged with purchasing department and costing departments to ensure target costs and buys were in conjunction with tiered pricing structures. Collaborated with multiple departments in understanding the business flow and provided support in all aspects of business roles from inventory, production, warehousing, and freight coordination.

R&D Administrator / Purchasing

Adonis LLC, Corona, Ca. 03/2019-12/2019

Played a critical role in achieving growth targets by developing tiered raw material buy structures and development of supplier and backup supplier relationships. Maintained supply chain continuity through efforts in establishing inventory needs, cycle counts and procurement plans to ensure effective (JIT) Just-In-Time model of manufacturing. Balanced the R&D department workload through planning and organizing needed materials against on-hand to ensure timely development of customer projects. Developed long-standing relationships with suppliers and freight companies to further build cost savings and protect customer integrity with maintaining pricing structures.

Senior Sales Associate

99Cents Only Stores 09/2018-03/2019

Increasing roles of responsibility in leading retail company. Started as stocker and cashier and maintained customer interaction and assisted with items needed or customer concerns. Stocked shelves with detail to company presentation standards. Progressed to Night-Closer (Manager-in-Training) position and responsible for 5 associates and the staging and closing of the store at the end of the shift. Maintained detail records and responsible for the counting and balancing of all financials daily.

Home Health Care- IHSS Vitals, meal prep,bathing,transportation,medication prep 2008-present

Sales Associate, Top of the Line Tickets - Customer Service, Financials, Credit Card 06/97 – 08/01

Stocker/Cashier/Accounting, Sam’s Club - Sales Operations & Merchandising 02/93 – 01/97

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