Office Manager Data Analysis

Sharon Sydenham

Lewiston, ID ***** 208-***-**** ******************@*****.***

Professional Summary

Dedicated and detail-oriented professional with extensive experience in office management, property operations, and team leadership. Proven track record of improving workplace efficiency, mentoring staff, and enhancing operational workflows. Excellent communicator with strong organizational, problem-solving, and data analysis skills. Adept at managing fast-paced environments and aligning team efforts with company goals.

Core Competencies

• Project Management

• Team Leadership & Staff Development

• Operations Coordination

• Budget & Resource Planning

• Communication & Customer Service

• Performance Management

• Office Administration

• Data Analysis

Professional Experience

Holiday Inn Express – Lewiston, ID

Executive Director of Housekeeping

August 2024 – Present

- Lead and oversee the entire housekeeping department, ensuring exceptional cleanliness and guest satisfaction across all hotel areas.

- Recruit, train, and manage housekeeping staff while maintaining high standards of performance and morale.

- Develop and implement cleaning schedules, inventory management, and quality control procedures.

- Collaborate with hotel management to support operational goals, guest services, and budgeting needs.

- Monitor and evaluate team performance, providing coaching and addressing performance issues as needed.

Schweitzer Engineering Laboratories – Lewiston, ID

Property Operations Manager

August 2016 – March 2024

- Supervised and mentored teams responsible for maintenance and operations across multiple SEL facilities.

- Conducted performance reviews, goal setting, and ongoing staff development.

- Oversaw project planning, budget forecasting, and capital project justification.

- Managed cleaning, maintenance, and repair operations, ensuring safety and compliance.

Brighton Rehabilitation – Lewiston, ID

Office Manager

March 2014 – August 2016

- Led administrative and secretarial team activities to enhance efficiency and productivity.

- Handled recruitment, training, and performance evaluation of office staff.

- Managed task assignments, office resources, and clerical operations.

- Provided coaching and implemented disciplinary protocols when necessary.

Valley Painting & Remodel – Lewiston, ID

Office Manager

March 2005 – March 2014

- Directed multi-location office operations and developed administrative procedures.

- Scheduled appointments, coordinated vendor relationships, and managed invoicing.

- Oversaw record-keeping systems and organized staff responsibilities.

- Prepared operational and budgetary reports, managed PTO, and processed work orders.

Education

Psychology

American Military Academy — May 2011

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