Talent Acquisition Specialist

ALYSSA MARIE TURRIETA

210-***-**** - **********@*****.***

LinkedIn: http://www.linkedin.com/in/alyssa-turrieta EDUCATION: Master of Jurisprudence - Compliance Law & Commercial Law, St. Mary’s University School of Law, San Antonio, TX- May 2017 Bachelor of Business Administration – Marketing, St. Mary’s University, San Antonio, TX - December 2010

Spectrum Gold Star Winner for 2022 for 106% Fill Rate WORK EXPERIENCE

Spectrum/Charter Communications, El Paso, Texas

Customer Service Chat Operations- Recruiter I:

November 2021-April 2025

40 hours per week

Evaluates & prescreens candidates in high-volume recruiting environment. Partners with hiring managers to recruit and select qualified candidates. Ensures compliance with all applicable federal, state, and local laws related to employment. Coordinates participation in and attending job fairs and handling employment/agency inquiries. Promotes equal opportunity employment by analyzing results of outreach efforts and modifying recruitment efforts based on those results. Utilizes applicant tracking systems and other programing resources to maintain accurate and up-to-date recruitment and applicant files and proper disposition of candidates. (Brass Ring, iCIMS, HireView & Smartsheet) Manages the talent acquisition lifecycle to include selection, offer and onboarding process. Benefit presenter for the annual enrollment for benefits for 2024 calendar year. Monthly audit of Call Center seat arrangement. Community Engagement Coordinator for Spectrum Chat Contact Center. Research and present on staffing/hiring practices from other departments within Charter. Manage and organize quarterly sessions for current employees ie. Resume review sessions, mock interview sessions, open house for other roles within Charter. I-9 processing. Squad leadership and project management duties. Assisted with Human Resources related issues such as investigations, and compliance verifications. Deescelated situations between prospects and or employees;

Gold Star Winner for 106% Fill Rate of 2022/ 108% Fill Rate 2023 140% Fill Rate 2024 St. Mary’s University School of Law, San Antonio, Texas Recruiter of Graduate Law Programs/ Assistant Coordinator of Graduate Law Programs August 2018-May 2021

40 Hours per week

In conjunction with the assistant dean of the graduate law programs, refine and expand the recruitment process for graduate, non-J.D., program students. Source interest in the San Antonio and Texas region for the graduate program. Coordinate and manage all aspects of the graduate program admissions process. Coordinate with the Director of Communications to refine, expand and maintain the Law School’s website for graduate programs. Coordinate with outside vendors on digital marketing campaigns Develop content for digital marketing campaigns. Participate in conferences such as the Southern Association of Collegiate Registrars & Admissions Officers and Legal Master’s Conference. Presenter at the 4th Annual Legal Master’s Conference. Facilitate Information Sessions, Interviews, and semester events averaging from 3-6 events in the fall and spring semesters, in addition to two during the summer semesters. Maintain student and prospect files including application materials, correspondence, and registration, Special notes: June 2021- November 2021 (on maternity leave and relocated to El Paso, Texas) add/drop forms, and degree audits. Adhere to the retention policy. Manage the process of registration and add/drop after students have been advised. Work closely with the Director of Enrollment to resolve registration issues. Manage cyclic correspondence with students and assist with the planning and execution of special events. Respond to prospect requests for information, class visit requests, and campus tour requests. Periodically review graduate program websites and marketing collateral for accuracy. Help students troubleshoot issues with various online portals (Canvas, TWEN, LexisNexis, Westlaw, Gateway). Coordinate with the University’s Center for International Programs to facilitate the issuance of I- 20s and the enrollment of prospects into the IEP program. Serve as a facilitator between graduate students and other University service provider departments. Assist incoming students with the resolution of transportation, housing, dining, health care, and other logistical and quality-of-campus life issues. Organize and implement non-academic graduate student activities such as athletic and other cultural events. Assist with orientation activities for graduate, non-J.D. programs. Determine a timely message strategy for marketing material for non-J.D. program distribution. Other duties as assigned by the Dean of the School of Law and Director of the Law School Graduate Programs. DR Semmes Tripoint Family YMCA, San Antonio, TX (Part-Time Position) Membership Representative/Specialty Instructor/Wellness Coach/Child Watch Representative August 2017 – March 2021

20-38 hours per week

Liaison between new and current members accounts. Maintain correspondence with members and corporate clients. Contacting an average of 20-50 members via phone. Recruiting goals of 2-8 memberships a day. Implement proper front desk procedures and provide adequate information about the Y programs and community events. Provide data and reports for our Open Doors Scholarship, feedback and retention, and tour goals. Making an average of 85% closeout sales on weekly tours. Serve as Leader on Duty during night hours for 2-3 nights within the week Host parties, provide party entertainment, assist members with party preparation and takedown. Facilitate for Parent’s Night Out events every third Friday of the month. Provide wellness checkups for newly enrolled members and aid with the ACTIVETRAX and BMI TANITA system. Provide childcare during Child watch hours. LCTV Inc., San Antonio, TX (Part-Time Position)

Ops Producer & Freelancer

April 2019 – May 2020

20-39 hours per week

Management and organization of Production crew. Right hand to Directors and Leadership for events, organization, and strategy analyst. Prep, tear down, organize and make sure that flow of event broadcasting runs smoothly. Helps recruit staff and team for different events. Office liaison for St. Mary’s University students for Internships with LCTV.

Girl Scouts of Southwest Texas, San Antonio, TX (Temp Position) Recruitment Specialist

May 2018– August 2018

40 hours per week

Responsible for securing girl and adult volunteer participation and community partnerships through community cultivation, lead generation, and follow up. Responsible for developing and executing effective recruiting strategies to increase awareness and participation in Girl Scouting through a variety of in-person meetings, presentations, and networking opportunities with community organizations, corporations, schools, educators, faith- based intuitions and other community constituents. 2 Turrieta

Spurs Sports & Entertainment, San Antonio, TX

Marketing Partnership Activation Associate

November 2013- November 2017

40-50 hours per week

Utilized objectives and goals to develop and research promotional platforms and partnership strategies. Creating at least 2 new pitches for sales reps to utilize during new client meetings. Responsible for client satisfaction and retention, meeting SS&E's brand identification goals while retaining at a minimum of 85% and exceeding that goal by 95% each year. Project manager for corporate partners regarding proposals, contracts, and wrap-up: ensured all elements executed and reported accurately. Compiled reports, forecasts, and other account elements such as billing and budgets. SME for Microsoft Dynamics CRM for organization.

San Antonio Scorpions FC, San Antonio, TX

Project Manager

Jan 2013-October 2013

40-50 hours per week

Contract Management and Sales Fulfillment; Administrative Assistant to President Howard Cornfield; Team Traveling agent and schedule coordinator; VISA paperwork verification and recertification for team and coaches; Toyota Field Signage Assignment Manager; Promotional organizer for all Sponsorship/Partnership’ Game Day Activation manager; Human Resources tasks as assigned. Nexus Medical Consultant, San Marcos, TX

Physician Recruiter and Marketing Coordinator

May 2011-Jan 2013

40 hours per week

Physician Recruitment of all specialties; Managed internship program and had 3 interns total; Traveled to physician conferences and managed informational booth; created marketing material to present company to prospective physicians, budgeted for events, ordered and created swag material for events; Created banner materials and organized transportation of the items. Created tracking record/database of physicians in prospect list;

Skills: Negotiation · Project Management · Cold Calling · Online Platforms · Interpersonal Relationships · Customer Experience · Relationship Development · Presentation Skills · Microsoft Excel · Organization Skills · Business Administration 3 Turrieta

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