GEAN KASSAB
Real Estate Assistance & Remodeling Company Administrator.
White Lake, MI 48386
248-***-**** • ************@*****.***
Summary Statement
Experienced Real Estate Assistance & Remodeling Company Administrator with a strong focus on Social Media Advertising & Marketing. Skilled in managing administrative functions, coordinating remodeling projects, and enhancing online brand presence. Proven ability to drive engagement and lead generation through strategic social media campaigns. Adept at fostering client relationships, optimizing project workflows, and leveraging digital platforms to expand business reach and visibility. Strong organizational, communication, and problem- solving abilities, with a keen eye for detail and results-driven strategies. Work Experience
Real Estate Assistance & Remodeling Company Administrator • Right Wing Reality & Remodeling, Location: White Lake MI 2019 to Present
• Real Estate Administration:
Managed day-to-day administrative functions for a real estate and remodeling company, including scheduling, client communications, and project coordination.
• Maintained accurate client records, project timelines, and contractor communications to ensure smooth workflow and project completion.
• Assisted with the preparation and review of contracts, bids, and proposals for remodeling projects and real estate transactions.
• Project Management & Coordination:
-Oversaw the progress of remodeling projects from start to finish, ensuring adherence to budget, timeline, and quality standards.
-Collaborated with contractors, designers, and suppliers to secure necessary materials and labor, optimizing project efficiency.
• Social Media Marketing & Advertising:
-Developed and implemented comprehensive social media strategies across platforms (Instagram, Facebook, LinkedIn, etc.) to increase brand visibility and attract new clients.
-Created engaging, high-quality content, including before-and-after photos, client testimonials, and promotional videos, showcasing the company’s remodeling expertise and real estate services.
-Managed paid advertising campaigns and analyzed performance metrics to improve ROI, including lead generation, engagement, and conversion rates.
• Brand Development & Community Engagement:
-Cultivated a positive online presence for the company through regular interactions with followers, responding to comments, and addressing inquiries in a timely manner. Real Estate Assistant • RE/MAX Reserve, Renaissance Center. Location: Detroit, MI 2016 - 2018 Detail-oriented and proactive Real Estate Assistant with experience supporting RE/MAX Reserve agents in all aspects of property transactions and client management. Skilled in coordinating listings, scheduling showings, managing client communications, and preparing essential documents. Proficient in utilizing real estate software and CRM systems to streamline operations, enhance team efficiency, and ensure seamless transaction processes. Adept at handling administrative tasks, managing multiple priorities, and providing exceptional customer service to clients and partners.
Cosmetologist (Booth Rental) • Affinia Salon & Day Spa, Commerce TWP, MI 2007 - 2015 Delivered a variety of cosmetology services, including haircuts, coloring, highlights, brow waxing & styling, ensuring clients’ satisfaction and repeat business.
• Managed personal booth rental, including setting up appointments, handling client communications, and maintaining inventory of products.
• Developed and executed individual marketing strategies, such as promoting services via social media, building client relationships, and generating word-of-mouth referrals.
• Maintained a professional, clean, and organized workspace while adhering to salon standards and safety regulations.
• Handled business operations such as financial transactions, budgeting, and tracking revenue while managing costs for booth rental.
Owner & Lead Cosmetologist • Geana’s Salon, Orchard Lake, MI 2003 - 2007 Salon Owner Responsibilities:
• Founded and managed a full-service salon, overseeing day-to-day operations, including staffing, inventory management, budgeting, and financial planning.
• Developed marketing strategies, including local promotions, and client referral programs, leading to consistent growth in clientele.
• Hired, trained, and mentored a team of stylists and support staff, fostering a positive work environment and ensuring high service standards.
• Negotiated contracts with vendors and suppliers, ensuring competitive pricing and high-quality products.
• Ensured compliance with all local, state, and federal regulations regarding health, safety, and licensing. Cosmetologist Responsibilities:
• Provided expert hair, skin, and nail services tailored to client needs, specializing in cuts, color, styling, and treatments.
• Built and maintained a loyal clientele through exceptional service, personalized consultations, and consistent follow-up.
• Stayed updated on the latest industry trends, techniques, and products, attending workshops and continuing education to refine skills.
• Managed appointments, client records, and retail sales within the salon environment.
• Delivered excellent customer service, handling any client concerns or issues promptly to ensure satisfaction and retention.
Cosmetologist • Shears To Ya, Wixom, MI 1996 - 2003
• Delivered a variety of cosmetology services, including haircuts, styling, coloring, highlights and facial waxing, tailored to individual client needs.
• Built and maintained strong, long-term relationships with clients, leading to a loyal customer base and word-of-mouth referrals.
• Provided personalized consultations and service recommendations based on clients’ hair types, skin conditions, and preferences.
• Stayed current with industry trends, attending workshops and training to enhance skills and knowledge of the latest techniques and products.
• Promoted salon services to new and returning clients, contributing to a strong client retention rate and salon revenue growth.
• Ensured cleanliness and safety standards in the work environment, maintaining a hygienic and welcoming salon space.
Cosmetologist Assistant • Heidi’s Salon, Novi, MI 1993 - 1994 Assistant senior cosmetologists with various tasks, including shampooing, conditioning, blow-drying, and prepping clients for services.
• Provided excellent customer service by greeting clients, managing appointments, and ensuring a welcoming environment.
• Maintained salon cleanliness and organization, including sterilizing tools, replenishing supplies, and keeping workstations tidy.
• Assisted with hair color application, cutting, and styling under the supervision of licensed cosmetologists.
• Supported salon operations by helping with inventory management and stocking retail products.
• Developed foundational knowledge of cosmetology techniques, products, and customer service through hands-on experience.
Education
Cosmetologist License / Diploma • Beauty School of Cosmetology, Wixom, MI 1994
• Completed a comprehensive curriculum covering hair cutting, coloring, styling, skincare, nail care, and professional salon practices.
• Gained hands-on experience through practical training, working with a diverse clientele and providing a wide range of beauty services.
• Obtained Michigan Cosmetology License upon successful completion of required exams.
• Developed strong customer service skills, client consultation techniques, and an understanding of sanitation and safety protocols.
• Participated in student competitions, beauty events, & specialized training. High School Diploma • Harrison High School, Farmington Hills, MI Graduated: 1991