Medical Assistant Customer Service

Chazquell Anderson

*** ******* *** ********,** **101

Telephone 815-***-****

Email: ************@*****.***

OBJECTIVE

To obtain a position as Medical Assistant that will benefit from my newly acquired Medical Assistant skills.

SUMMARY OF QUALIFICATIONS

● Ability to obtain successful blood samples through Capillary & venipuncture procedures

● Able to Accurately obtain a set of vital signs

● Experience performing Electrocardiogram readings

● Performed routine lab tests successfully

● Properly collect specimen and accurately test them

● Skilled in administration of injections

● Understanding of HIPAA privacy and security rules RELEVANT EXPERIENCE

Hamburger University, Chicago, Illinois July 2018 - March 2019 Floor Supervisor

● Maintained working knowledge of restaurant's policies and procedures.

● Cleaned restaurant during downtime; maintain a sanitized work environment at all times.

● Built and maintained internal and external customer satisfaction.

● Assisted supervisors to identify and resolve issues in the restaurant.

● Maintained high standards of customer service during high-volume, fast-paced operations.

● Followed procedures for safe food preparation, assembly, and presentation.

● Built loyal clientele through friendly interactions and consistent appreciation.

● Cross-trained and coordinated scheduling with team members to ensure seamless service.

● Took initiative to find extra tasks when scheduled duties were completed.

● Effectively managed large amounts of incoming calls.

● Built sustainable relationships of trust through open and interactive communication.

● Identified and assessed customer’s needs to achieve satisfaction. EDUCATION AND TRAINING

Lincoln College of Technology, (Melrose Park, Illinois) Pursuing Medical Assistant Diploma

CERTIFICATION

American Heart Association, (Melrose Park, Illinois) Basic Life Support - CPR Certification

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