Virtual Sales Consultant

PROFESSIONAL SUMMARY

KEY SKILLS & COMPETENCIES

James Gage DiFrancesco

Email Address: ***********@*******.***

Virtual Consultant

Result-oriented virtual sales consultant with a solid background in administrative support, client relationship development, and data management. demonstrated proficiency using Microsoft Office products, especially Excel, and CRM systems to manage customer databases, track sales activity, and produce informative reports. incredibly well-organized and meticulous, with a track record of working autonomously in hectic, remote settings while protecting the confidentiality and integrity of data. competent in streamlining sales procedures, guaranteeing precise data entry, and assisting strategic decision-making via efficient reporting and analysis.

Data Entry & Management: Proven ability to input, update, and maintain accurate data across various systems and databases.

Sales Closing & Documentation: Guide clients through the purchasing and contract process, addressing objections and questions professionally.

Attention to Detail: High level of accuracy and attention to detail in reviewing and verifying source documents.

Microsoft Office Proficiency: Skilled in Microsoft Excel, Word, and other Office Suite tools for data organization and report generation.

Data Discrepancy Resolution: Ability to identify and rectify data errors to ensure reliable and clean datasets.

Reporting & Analysis: Experience generating reports based on data entered, providing actionable insights for decision-making.

CRM & Database Systems: Familiar with CRM and data management systems for seamless data storage and retrieval.

Time Management & Organization: Strong organizational skills to efficiently manage tasks and meet deadlines.

Collaboration: Able to work effectively with cross-functional teams to ensure data accuracy and completeness.

Confidentiality & Security: Commitment to maintaining the confidentiality and security of sensitive information.

Remote Work Expertise: Proven ability to work independently and manage time effectively in a remote setting.

Tech-Savvy & Work-from-Home Ready: Equipped with a high-speed internet connection, dual monitors, noise-canceling headset, and backup power solutions to ensure uninterrupted workflow.

WORK EXPERIENCE/S

Solar Alliance March 20, 2023 to January 30, 2025

United States Remote

Sales Consultant

Qualify leads via phone, email, and virtual consultations to assess solar energy needs and readiness.

Client Consultation & Relationship Management

Maintain accurate records of leads, calls, proposals, and sales activities in the company CRM system.

Collaborated with internal teams to resolve data discrepancies and improve operational efficiency.

Boldr Inc September 17, 2017 – March 9, 2023

Santa Monica, California Remote

Data Entry Associate and Sales Development Representative

Input, updated, and maintained data in CRM and other systems, ensuring accuracy and timeliness.

Reviewed and verified source documents for completeness and accuracy, identifying and correcting discrepancies.

Generated detailed reports based on the data entered, contributing to data- driven decision-making processes.

Worked closely with other departments to gather and verify necessary information, ensuring data integrity.

EDUCATION

Assisted in improving data entry processes, increasing efficiency and reducing errors.

Managed detailed records of client interactions and sales activities, ensuring the accuracy of CRM entries.

Updated lead information, ensuring all details were current and accessible for internal teams.

Assisted in generating reports and analytics to support sales strategies and lead tracking.

IBEX Global Services January 12, 2015 – August 25, 2017 Spring Hill, Tennessee Remote

Sales and Billing Specialist

Managed billing records and ensured all data entries were accurate and up-to- date.

Processed customer information and updated databases for timely invoicing and account tracking.

Concentrix December 19, 2013 – January 7, 2015

Denver, Colorado

Inside Sales Specialist

Handled inbound sales calls for telephone services, consistently meeting and exceeding sales quotas.

Applied extensive product knowledge to assist clients and close high-value sales transactions.

Provided proactive customer support to ensure satisfaction and repeat business.

Analyzed customer needs to recommend tailored service packages and upgrades.

Maintained accurate records of sales activities and performance metrics. ADDITIONAL INFORMATION

Clearwater High School

Clearwater, Florida

Languages: Fluent in English (both written and spoken)

Technical Skills: Proficient in Microsoft Office Suite (Excel, Word, PowerPoint), CRM systems, and data management tools.

Data Management: Experience in data entry, analysis, and reporting to support internal processes.

Attention to Detail: Committed to maintaining high standards of data accuracy and confidentiality.

Adaptability: Comfortable working in fast-paced environments and managing multiple tasks effectively.

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