Executive Assistant Vendor Management
Resume:
ALICE RITA RODRIGUEZ
ADMISSION OFFICER
CONTACT DETAILS
**********@*****.***
EDUCATION
B.B.A from Annamalai University - Chidambaram
Teaching - International Post Graduate Diploma in Pre & Primary Teachers Training Course from Institute of International Teachers Training
Counselling - Parenting Coach from DEEP- Developmental, Encouraging & Effective Parenting
IT SKILLS
MS Office Suite & Orison School Management Software
ADMIN SKILLS
MIS Reports Generation
Filing of Important documents for the Admin. Department
Tracking of Bills received every Month
Handling of Local & International Calls
Vendor Management
OTHER SKILLS
Well- Organized
Target- Driven
Self- Motivated
Excellent with children
Exemplary Communicator
Methodical Multi- Tasker
Active Team Player
Pro- Active and Focused
Persuasive & Resilient
The Hope English School
Sharjah, United Arab Emirates
May 2023- current (Admission Officer)
Career Highlight: Achieved and exceeded the target admission rate.
Parent-Relationship Building & Communication:
Played a vital role as the first point of contact between the parent and the school.
Provided comprehensive school tours to prospective parents, effectively highlighting the school's unique selling points (USPs) and fostering a positive first impression.
Offered complete guidance to students and families regarding the admission procedures, financial assistance and admission criteria.
Engage with prospective parents to understand their needs and concerns regarding admission.
Utilize excellent communication skills to effectively convey the benefits of enrollment at Hope English School.
Handled call inquiries and provided comprehensive details of the school. Additionally, followed up with the prospect inquiries with the summary of the conversation.
Conducted follow-up calls to enhance conversion of inquiries.
Orison Entry and Administrative Support:
Utilize Orison software for reservation entry and report generation, ensuring accurate and efficient data management.
Assist the principal with administrative tasks as assigned, including document preparation, scheduling, and correspondence.
Coordinate with the Arabic secretary for SPEA registration, ensuring timely submission and compliance with regulations.
Coordinated with BBT Supervisor and Store-Keeper to solve parents' inquiries.
Assisted Principal and Head of Section to arrange admission-related events and Parent-Teacher conference (PTM).
Parent Relations and Conflict Resolution:
Serve as the primary point of contact for parents, listening to their concerns and providing timely and effective solutions.
Build strong relationships with parents through proactive communication and personalized support.
Mediate conflicts or issues between parents and school staff, fostering a positive and collaborative environment.
Listened to parent’s needs and delivered results as per their needs
Documentation & Data Handling:
Collected and accurately record admissions forms and admissions documents, ensuring compliance with school policies and SPEA requirements.
Managed the document collection process for new students, ensuring that files are complete and up-to- date prior to students attending school.
Update, maintain, and manage the student database (Orison School), ensuring the availability of up-to-date information for daily operational needs.
Ministry Approval and Special Cases:
Possess thorough knowledge of ministry approval processes for unique inquiries and special admission cases.
Assist parents in navigating ministry regulations and obtaining necessary approvals for enrollment.
Coordinate with relevant authorities to ensure compliance and facilitate smooth admission for special needs students.
Previous Experience
Nov 2018 to March 2021
Teacher (Teacher for kindergarten, Teacher for Pre- Primary)
SRM Public School, Guduvancherry, Chennai. June 2018 – Till Date
Tutor (Spoken English & Phonics, Coaching Students from KG to VI Std,)
Brilliant Kids’ Academy, Urappakkam, Chennai.
Oct 2011 To Jan 2012
Executive Assistant to VP (Mumbai Center Head) M/s Tech Mahindra Limited - Mumbai
September 2010 – September 2011
Executive Assistant to VP Sales & Marketing M/s Tech Mahindra Limited, Mumbai
Apr 2007 to Aug 2010
Executive Assistant to VP (Noida Center Head) M/s Tech Mahindra Limited – Noida
October 2005 - March 2007
Executive Assistant to VP - Head Global Sales & Marketing
M/s Nucleus Software Exports Limited, Noida
August 2003 - May 2004
Administrative Assistant to VP (German Geography) M/s Polaris Software Lab Limited, Chennai
Oct 2000 to July 2003
Receptionist Cum Administrative Assistant
M/s Qatalys Software Technologies Limited, Chennai
May 1998 – Sep 2000
Administrative Executive
M/s Infonet Solutions, Chennai
Oct 1996 - Apr1998
Telemarketing Executive M/s Fibre Foam, Chennai
Summary of Duties and
Responsibilities in the Admin
Managed daily activities of the VP, Managed VP’s appointments
Attending & screening phone calls & visitors
Keeping record of all the important calls, emails and coordinate with them accordingly
Coordinating & arranging for conferences, meetings & appointments.
Carried out various administrative function supporting the VP & the team
Purchase Order Creation for Payments to the Vendors.
Coordinating telephonic and email interaction between internal & external parties
Providing the approval & Editing letters on behalf of VP
Co-ordination with the Admin Department, HR Department & Finance Department
Vendor management for the Team
Creation of Purchase Order & related activities of the vendor invoices
Prepared, maintained and distributed reports of departments
Co-ordination with the Admin Department, HR Department & Finance Department
Part of Extracurricular activity Group
Corporate gift management
Festive gift management
Repository management of e-Files for the organization
Co-ordination for events
Providing the approval on behalf of the VP
Co-ordination with the Admin Department
Assisting the HR Department with Monthly Reports
Assisting the Accounts Department with Monthly Reports
Assisting the PMO with the Dash Board Report
Languages Known:
English
Hindi
Malayalam
Tamil
Additional Skills:
Excellent communication and interpersonal skills
Strong organizational and time- management abilities.
Attention to detail and accuracy in data management.
Ability to work collaboratively in a fast-paced environment.
Customer-centric approach and commitment to service excellence.
Familiarity with regulatory requirements in the education sector.
Profound passion for children.
Admission Officer
Contact this candidate