Customer Service Retail Sales
Resume:
PRICE
WILLIAMS
**************@*****.***
Big Rapids, MI 49307
Retail sales professional versed in product placement and merchandising. Extensive experience in inventory management and shipment processing. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
PROFESSIONAL SUMMARY
Meijer - Produce Assistant
Big Rapids, MI • 04/2018 - 03/2023
Walmart - Sporting Goods Department Manager
Cadillac, MI • 09/2015 - 03/2018
Certified Management Group - General Manager
Atlanta, GA • 03/2005 - 03/2015
Trained new employees on proper protocols and customer service standards
Monitored daily cash discrepancies inventory
shrinkage and drive off
WORK HISTORY
Used dollies and pallet jacks to unload and organize merchandise from delivery trucks.
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Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
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Built customer loyalty and retention by delivering excellent shopping experiences.
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Answered customer questions about products and services, helped locate merchandise, and promoted key items.
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Maintained safe, neat, and clean working environment and closely monitored for wet floors or other hazards.
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Trained new employees to provide knowledge of proper produce handling and rotation procedures.
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Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
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Collaborated with store management to align with objectives and provide quality produce.
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Used in-store system to locate inventory and place special orders for customers.
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Established team priorities, maintained schedules and monitored performance.
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Assisted in organizing and overseeing assignments to drive operational excellence.
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Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
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SKILLS
Corporate Policies and
Procedures
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• Monthly Audits
• Price Checking
• Product Display
• Skid Breakdown
Central Texas College
Killeen, TX
Truck Army Related: Trucking
Mackenzie
Detroit, MI • 06/1983
Dip: General Studies
Breitphaupt
Detroit, MI • 06/1983
Associate Of Occupational Studies:
Culinary Arts
EDUCATION
Catch Island Grille - Sous Chef
Traverse City, MI • 03/2003 - 03/2005
• Evaluated food products to verify freshness and quality. Worked closely with front-of-house staff to facilitate excellent customer service.
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• Participated in food tastings and taste tests.
Trained and managed kitchen personnel and supervised related culinary activity.
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Acted as head chef when required to maintain continuity of service and quality.
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