NEAL LAWRENCE
Mercer Island, WA 98040
**********@*****.***
QUALIFICATIONS
• Vast experience in all phases of the restaurant industry in a variety of diverse settings
• Guest-oriented professional with a reputation for service, satisfaction and quality
• Effective leader with the ability to build highly productive and motivated teams
• Proven ability to “hands-on” manage multiple projects and tasks simultaneously
• Successful at increasing revenues through innovative special events and promotions
• Creative troubleshooter with an uncanny ability to identify and resolve problems
• Track record of upgrading procedures resulting in greater efficiency and profitability EMPLOYMENT HISTORY
Rainier Golf and Country Club Seattle, WA 2021 - 2024 BARTENDER: Main bartender for this iconic Seattle country club established in 1919. Mixed and served a wide variety of drinks as well as full dinner service for this 400 plus member private club. Created special drinks for the weekend fresh sheet regularly. Closed down the bar five to six nights a week. Reconciled the bank, locked up, set the alarm and was always the last person out of the building. Members loved me and I loved them. I have numerous references to support that. Sip at the Wine Bar and Restaurant Issaquah, WA 2018 - 2019 BARTENDER: Lead bartender and FOH supervisor for this well-established upscale fine dining establishment which features a massive 38-seat bar in the Issaquah highlands. Mixed and served all types of cocktails, wine, and beer as well as full dinner service. Regularly opened and/or closed bar. Trained several new bartenders. Developed a large base of regular guests. Sales average per night between $1k to $2k. Salute of Bellevue Bellevue, WA 1996 - 1999
GENERAL MANAGER: Directed a wide range of operations for this high-end Italian restaurant. Trained and supervised an ongoing 20-person dining room and kitchen staff. Assured proper appearance both inside and outside. Opened and set up restaurant prior to dining hours. Filled in at all stations necessary including cooking. Developed extensive wine knowledge. Restaurant was voted “Best New Restaurant” by readers of the Eastside Journal (1997).
Boston Market Issaquah, WA 1995 - 1996
GENERAL MANAGER: Selected as one of the first managers of the Northwest Boston Market franchises. Assigned to open the company’s new Issaquah location. Actively recruited and trained an ongoing staff of up to 50 employees. Implemented company policies and procedures. Responsible for facility maintenance and appearance. Monitored inventory and ordered products. Assured quality of food and service. Maintained full P&L responsibilities. Performed all accounting and bookkeeping functions. Regularly selected to train more than 20 new managers. Consistently met or exceeded company objectives Duke’s Bar and Grill Bellevue, WA 1986 - 1994
GENERAL MANAGER: Lake Bellevue Chowderhouse, 1994. Promoted to open this prominent restaurant’s new 13,000 s.f. dining facility and sports bar. Hired, trained and supervised a 50-person staff. Assured all systems were operational prior to opening. Implemented all policies and procedures. Maintained all P&L authority. Actively participated in company-wide general manager meetings. Built weekly sales to $75,000 and received ongoing commendations from ownership on accomplishments. ASSISTANT GM: Duke’s Bar & Grill, 1990 to 1993. Performed numerous managerial functions for this 46-table upscale restaurant and bar. Filled in for GM when necessary. Conceived various innovative promotions and special events which dramatically increased profitability. Created and published popular quarterly guest newsletter. Implemented special sales contests which increased per guest ticket sales. Responsible for hiring all front of house staff. Named “Employee of the Year” (1993). Prior Positions Within Duke’s: SERVER/BARTENDER/BUSSER (1986-1989) OTHER EMPLOYMENT
Freeman Welwood Seattle, WA 1999 - 2002
STOCKBROKER: NASD-registered representative assisting clients with various methods of trading. Specialty in margin trading and head of company’s “tax team”. State of Washington Mercer Island, WA 2005 - 2016
CAREGIVER: State-certified Home Care Aide (HCA). Provided in-home round the clock care for my mother, seven days a week, which allowed her to remain in her home. EDUCATION
University of Washington Seattle, WA
Associate Degree – Business Administration
Mercer Island High School Mercer Island, WA
Diploma