Crew Member F B
Resume:
ABHISHEK
PANDEY
PROFILE
F&B crew member with a warm and
friendly demeanor always! Skilled at
conflict resolution. Team builder who is
acutely attentive to employees’ and
guests’ needs. Punctual problem
solver and avid multitasker. Track
record of being an essential part in
providing effective solutions that
produce immediate impact and
contribute to the establishment’s long-
term success.
CONTACT
PHONE NUMBER:
ADDRESS:
501 B, Bhosale Tulip Apartment, plot
no 13, sec:21, Ulwe, Navi Mumbai.
EMAIL:
****************@*****.***
Activities and Interests:
Dancing
Watching Movie
Travelling
Cooking
WORK EXPERIENCE
F&B crew member
Nisarg farm house beach resort
January 2018 – February 2023
Supervise hotel staff. Improve staff performance through training, attention to detail and empathetic problem solving methods. Assist with the preparation of staff assessments. Resolve staff and guest conflicts in a professional courteous manner. Inventory and order business supplies. Responsible for guest billing and settling payment disputes. Admin tasks as needed including bookings, check-ins, answering phones, responding to email and social media enquiries. Guest Service Associate
Cococart Ventures Pvt Ltd
October 2024 – Present
I managed daily operations to ensure efficiency and compliance with company standards. I provided excellent customer service by promptly addressing inquiries and resolving issues. My role included overseeing inventory, monitoring stock levels, coordinating restocking, and maintaining accurate records. I ensured the timely and accurate fulfillment of customer orders while maintaining a clean and organized environment. Additionally, I collaborated with suppliers to manage deliveries and maintain product quality.
EDUCATION
DY Patil University
September 2023 - July 2024
Diploma in Hospitality Management
October 2023 – May 2024
Diploma in Bartending
KEY SKILLS AND CHARACTERISTICS
Budget Management
Excellent listener
Friendly, courteous, and service oriented
Poised under pressure
Mise en place
Bartending
Quality Assurance
Solid written and verbal communicator
Contact this candidate