Software Engineer Technical Support
Resume:
Erlangen, Bavaria
***************@*****.***
Muhammad Muzafar
Software Engineer
github.com/Burnaviour
linkedin/in/muhammad-muzafar-78147b213
SUMMARY
Experienced Software Engineer with 2+ years of expertise in Odoo development, system integrations, and backend technologies. Proven track record in optimizing enterprise solutions using Python, PostgreSQL, and OWL.js. Interested in creating user-centric modules, integrating authentication systems like FreeRADIUS, and enhancing operational workflows. Recognized for strong problem-solving, adaptability, and collaborative mindset within agile teams. EDUCATION
Friedrich-Alexander-Universität Erlangen-Nürnberg (FAU), Germany, MSc in Artificial Intelligence April 2025 — Present Forman Christian college Lahore(Cgpa: 3.795/4.0), BS Computer Science 2019 — 2023 PROFESSIONAL EXPERIENCE
Odoo Technical Support – iSWE Solution
Odoo Support Specialist Jan. 2024 - Present
• Provided expert technical support for Odoo users by diagnosing and resolving system issues, reducing average ticket resolution time.
• Various Odoo modules have been customized and optimized to meet client-specific needs, ensuring seamless system functionality and performance.
• Successfully contributed to the development and deployment of key business platforms including:
– Board Management Platform – Designed and maintained a centralized tool for managing board meetings, agendas, and decision tracking.
– Contract Management System – Built workflows for contract lifecycle management, approval routing, and digital documentation.
– Legal Case Management System – Developed modules for tracking legal cases, scheduling, and documentation automation.
• Mentored junior developers on Odoo best practices, improving team code quality and deployment processes.
• Hands-on technical support and documentation provided to help users navigate custom features and workflows.
• Identified and fixed recurring bugs, contributing to long-term system stability and user satisfaction. KK Networks Private Limited Lahore, PB, Pakistan
Senior Software Engineer April 2023 —April 2025
• Developed and deployed custom Odoo modules and integrated business logic using Python and PostgreSQL, enhancing operational efficiency.
• Implemented OWL.js for interactive frontend widgets and improved UI responsiveness within the Odoo ecosystem.
• Integrated FreeRADIUS with Odoo to streamline user authentication and NAS device control, improving ISP management workflows.
• Automated system reports and created real-time dashboards, reducing manual monitoring and improving business insights.
• Led a cross-functional team to deliver modular and scalable solutions aligned with client needs. PROJECTS & OUTSIDE EXPERIENCE
Smart Geolocation for Odoo Contact Forms
Open Source Contributor
• Contributed to an open-source Odoo module that enhances contact forms with real-time map functionality using OpenStreetMap.
• Implemented intelligent location search and save functionality to streamline address input across Odoo forms.
• Automatically enables the population of cities, states, ZIP codes, and country fields based on the location of the user-selected map.
• Developed drag-to-update features in which moving the pointer dynamically refreshes address data with high precision.
• Improved overall UX and data accuracy by eliminating manual typing and reducing user friction.
• Link to github
FreeRADIUS Integration with Odoo
ISP Management System Development
• Engineered a robust integration between Odoo and FreeRADIUS to manage user authentication and NAS (Network Access Server) operations.
• Developed a dynamic ISP dashboard for real-time monitoring, usage analytics, and visualization of network activity.
• Implemented package management tools and user-disconnect functionality to streamline operations for network administrators.
• Improved system scalability and fault tolerance through modular design and RESTful API communication.
• Link to github
Odoo Scanner Integration
Hardware-Software Integration
• Integrated flatbed and feeder-based scanners into Odoo to allow direct document scanning within business workflows.
• Supported multi-page PDF generation with customizable scanning options, improving document digitization efficiency.
• Automated the scan-to-record pipeline, enabling seamless document uploads linked to Odoo models.
• Enhanced user interaction through a responsive UI, contributing to smoother operations in document-heavy environments.
• Link to github
ElectricLedger Backend
Blockchain-Based Billing Platform
• Built a decentralized energy billing system using Hyperledger Fabric, CouchDB, and a Node.js Express API backend.
• Designed smart contracts to automate billing workflows, ensuring secure and tamper-proof transactions.
• Developed a React-based front end for real-time monitoring of power usage and invoice generation.
• Implemented secure identity management and permissioned access to protect user data and maintain system integrity.
• Link to github
SKILLS
Tools and Languages Python, Odoo (ORM, QWeb, XML), OWL.js, PostgreSQL, JavaScript, React.js, HTML/CSS, C, C++, Bash, Git, Docker, Jupyter Notebooks, Django, Node.js, Scikit-learn, TensorFlow, PyTorch, FastAPI, Pandas, Numpy, Hugging Face, GitHub, Linux.
Knowledge Areas Odoo Module Development, Backend APIs, FreeRADIUS Integration, UI/UX in OWL, Web Scraping, Com- piler Design, AI Model Training, Neural Networks, Transformers, Data Analysis, RESTful APIs, Prompt En- gineering, LLM Integration, LangChain, Agile Development, MLOps. EXTRACURRICULAR VOLUNTEER EXPERIENCE
Teacher Assistant Ship and Discipline Office Member at Forman Christian College 2022 — 2023 INTERESTS
Gaming, Anime, Watching Seasons
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