Front Desk Customer Service

Vanessa Torres

*** ****, ********* *, ********, New York 11220 Phone: 347-***-****, Email:

*************@*****.***

EDUCATION

Opportunities for A Better Tomorrow Brooklyn, NY November 2015 – February 2016 Young Adult Internship Program

Secondary School for Law

High School Brooklyn, NY September 2010-June 2014

Kingsborough community college Brooklyn, NY September 2016- March 2022

Southern New Hampshire University

Online college, located in Manchester, NH

2023 -present

Several early childhood certifications and trainings. 2023-2024 EXPERIENCE

Sunset Park Children’s School Brooklyn, NY June 2014 - September 2014

● Cared for children ages 6 months – 4 years of age

● Assisted teachers in daily lessons and activities

● Prepared and cleaned all learning areas

● Greeted and communicated with parents about their child’s daily reports Sunset Park Recreation Center Brooklyn, NY Sep 2015 - March 2016

● Assisted at front desk by taking calls and informing visitors

● Worked with after school children from ages 5-11; helped with homework

● Daily organization and cleaning of office center and learning areas

● Set up information notices and decorated the recreation center with seasonal and holiday decorations

● Organized Files, Data entry, Managed Email notifications to Parents Macy’s New York, NY Sep 2017- Feb 2018

● Packed clothing and accessories for shipping.

● Organized store sends and deliveries.

● Helped customers with Inquiries and questions.

● Assisted managers with package labeling

● Organized items on the floor area

Banana Republic

Brooklyn, NY Oct 2018 - Feb 2019

● Worked here for some time as a seasonal sales associate during the holidays season

● Worked the floor area and fitting room, assisted with customer inquiries and Worked with a team

● Customer service

Marshalls

Brooklyn, NY May 6 2023 - August 22 2023

● Worked in the fitting room and floor areas

● Assisted customers with any inquiries they had

● Teamwork

● Customer service

● Merchandise assistant

Slope Fitness front desk/daycare assistant Dec 6 2024 - Feb 6 2025 2

● Assisted in the front desk with gym members

● Did daycare service for children of the gym members

● Cleaned and organized the gym

ACCOMPLISHMENTS

● Graduated High School

● Graduated Community College

● Have gotten employee rewards for good work

SKILLS

● Bilingual- Fluent in Spanish and English

● Computer Skills-Proficient in Microsoft Word and Excel

● Proper communication Skills/customer service

● Fast learner

● Teamwork

● Good attention to detail and observational skills INTERESTS

● Love to new gain experience and skills

● Love to be creative

● Completing life goals

● Meeting new people and learning about them

● Love to help others

Contact info:

Email: *************@*****.***

Phone number: 347-***-****

3

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