Human Resources Employee Relations
Resume:
Kevin A. Jackson
Oak Lawn, Illinois 60453
(312) 497 - 0295
Driven, analytical, business savvy strategist with 25+ years’ experience in employee and labor relations, human capital and organizational operations.
PROFESSIONAL EXPERIENCE:
Professional Educator/Substitute/Paraprofessional – 8/2023 - Present
Kokua/Swing/KidztoPros
Substitute teacher and Para for various K-12 students including gifted, special education and 1-on-1 assistance. Special Ed support assignments included: The Chicago High School for the Performing Arts, CICS Longwood, Brighton Park, Casas, and Flossmoor Parker Junior High. Other assignments included: Bond, Muchin, Academy for Global Citizenship, CICS Bucktown, Heather Hill, Serena Hills, Idar, Cisneros, Santiago, Cruz, Tamayo, Zizumbo, Chicago Ridge, Fuentes and afterschool at St, Albert the Great. Subjects include: general education, Spanish, science, math, statistics, social studies, music, art and English.
Team Leader (Labor Relations) – 7/2018 – 9/2019
Social Security Administration
Labor and employee relations team leader with regional responsibility for organizing, coordinating assignments/projects, providing guidance, assessing performance and assuring results. Assign and review sensitive case file work to ensure compliance with applicable policies for a staff of ten LR/ER specialists. Support the Human Resources Center, ARC-MOS and the Office of the Regional Commissioner. Prepare complex executive level correspondence. Utilize all resources at my disposal to solve problems and assure business results. Ensure delivery of highest level of customer service and problem resolution. Develop solid strategies and legally sufficient documents with our Office of General Counsel attorneys to defend and protect the rights of the Agency in employee relations actions. Promote the cooperation and participation of all staff members through effective communication and mentoring. Develop and deliver presentations. Lead group and team discussions. Respond to Congressional, MSPB, or FLRA inquiries.
Human Resources Specialist (Labor/Employee Rel.) - 5/2016 – 7/2018
Social Security Administration
Serves as GS-13 Human Resources Technical Expert providing authoritative labor relations and employee relations advice and assistance to managers, union officials and employees within the region. Provides staff advisory services on agency-wide issues pertaining to the potential impact of negotiations and third-party decisions concerning management rights as defined in the statute. Participates in the resolution of Unfair Labor Practice (ULP) charges and complaints; arbitrates grievances; resolves negotiability issues; and ensures conformance of labor agreements with applicable laws. Serves as a management team member providing strategic labor relations advisory services on Agency strategic plans and complex organizational issues. Plans, organizes and conducts research of complex legal problems to identify appropriate courses of action. Reviews employee relations policies and procedures to ensure consistency in their application and recommends modifications. Assists LERS staff newer to LR/ER with performance of their duties. Develops and delivers soft skills training.
Senior Management Analyst (HR) 10/2000 - 3/2005 & 7/2006 – 5/2016
U.S. Department of Labor/Occupational Safety and Health Administration
Plan, develop and implement a comprehensive regional management analysis program, including management issues, human resource utilization, employee and labor relations and personnel practices. Serve as liaison to Personnel Office for field offices. Principal advisor for unit making recommendations on personnel, budget, accounting, classification, support services, drug testing, recruitment and staffing, and rewards and recognition. Independently conduct comprehensive and confidential personnel investigations on such matters as EEO, sexual and gender harassment, whistleblower retaliation, employee misconduct and unfair labor practices. Maintain hiring ceilings and keep offices fully staffed per Congressional and National Office operating budgets. Prepared budget in absence of Systems Accountant. Provide customer service to internal and external stakeholders. Facilitate Area Director (GM-14) panel interviews and selection process. Received DOL’s Distinguished Career Service award and the DOL’s National Diversity Award in this role.
Lead Management Analyst (Personnel & Budget) (GS-13) 3/2005 – 7/2006
Provide expert human resources and administrative support for five-state Region. Manage a team of management and budget analysts, coordinating, coaching and providing support. Review work of team members for sufficiency and consistency with policies and directives in the areas of employee and labor management relations, budget and procurement. Assign work and develop timeframes for completion. Develop Regional goals and contribute to Annual Performance Plan. Perform program evaluations and establish performance measurements to determine effectiveness. Principal advisor to Administrative Officer.
Audit and Analysis Team Leader 5/2002 – 9/2002
(Detail to GS-13 duties)
Manage a team of program analysts tasked with identifying problem areas and trends in internal safety and health enforcement programs through analysis of activity measures, reports, indicators and MIS tracking of both open and recently closed OSHA investigations. Region wide fatality summary report with analysis prepared weekly. Field operations techniques and case file preparation is reviewed and analyzed. Conduct special studies. Program responsibility for case file review of a representative sample of fatality and accident investigations conducted by field offices.
State Plan/Partnership Program Manager (GS-13) 10/2000 – 4/2001
Independently conduct program evaluation work relating to the research, development, implementation, audit and monitoring of the effectiveness and efficiency of State Plan OSHA operations in Indiana, Michigan and Minnesota. Identify and rectify complex program deficiencies through the conduct of special studies and audits after identifying probable causes and measuring their impact.
Regional Training Officer 12/1997- 10/2000 (GS-13 duties 50% of time)
Plan, develop, implement and evaluate a region wide safety and health program of Executive Development, internal managerial and technical skills training; coordinate external training activities for other federal agency personnel, State personnel, labor organizations and the general public.
Management Analyst (HR) 4/1990 – 12/1997
U.S. DOL/ OSHA - Chicago, Illinois
Advise and provide technical guidance to Safety and Health field managers; Plan, develop and implement all program and operational support activities, including HR, management issues, employee relations, resource utilization and OSHA merit systems.
Personnel Staffing/Management Specialist 12/1986 – 4/1990
U.S. Office of Personnel Management (OPM) - Chicago, Illinois
Provide full range of Human Resources, including Staffing, Employee Relations, Position Classification, and Employee Development in an operational federal personnel office covering a fourteen state region. Advise management and execute implementation on matters affecting employee performance, disciplinary measures, and recruitment strategy.
EDUCATION:
Bachelor of Arts in Pre-Law
Northeastern Illinois University 1986 Cum Laude
Graduate Studies in Public Administration (Public Policy)
Roosevelt University 1987-1988 & 2004 Dean’s List
Completed Senior Executive Service (SES) Training 2012 & 2013
NIMS/ICS-100, 200 & 700 through EMI/FEMA
DOL Regional & National Diversity & Inclusion Award- 2016
Regional Commissioner’s Team Citation Award - 2018
Received Top Secret Security Clearance - 2019
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