Executive Assistant Administrative

Sylvia L. Sykes

*** **** ***** ***** • South Holland, IL 60473 • Phone: 708-***-**** • E-mail: ************@*****.*** EMPLOYMENT HISTORY

William Blair – Investment Banking May 2017 – Present ADMINISTRATIVE ASSISTANT ONBOARDING COORDINATOR – Chicago, Illinois

• Provide support to Investment Banking Senior Manager, MD, VP and Associates.

• Provide support in preparation of Board Meetings.

• Maintain several group and personal calendars and contact databases.

• Schedule and book business travel through Expedia.

• Update customer and employee information utilizing Salesforce.

• Prepare expense reports, track outstanding reimbursements, audit reimbursements when received, and file accordingly.

• Telephone coverage and receiving/reviewing/routing incoming email and mail.

• Set up internal/external conference calls, meetings, and events.

• Prepare and execute the onboarding process for new hires, ensuring that all necessary paperwork and introductions are completed in a timely manner.

• Serve as the first point of contact for new hires throughout the onboarding process.

• Provide backup support to the whole team and out-of-town guests when needed.

• Provide support in printing and binding pitches.

• Enter and maintain RDocs and Prism recipients.

• Participate in other projects as requested by bankers.

• Perform other duties as required or assigned.

MetLife – National Account Sales Team May 2016 – May 2017 EXECUTIVE ASSISTANT – Chicago, Illinois

• Provided support to Customer Unit Vice President of Sales

• Responsible for typing letters, memoranda, and reports using PC programs and software.

• Partnered with Chief of Staff to coordinate events.

• Coordinated RFP (Request for Proposal) document for signage and / or delivery.

• Maintained data entry in databases including Outlook contacts, CRM (Salesforce

• Assembled and collated materials for distribution.

• Provided calendar management and coordinated travel arrangements accompanied with travel itinerary portfolio.

• Forward incoming calls to appropriate party

• Accurately tracked expenses for VP, process and submit receipts.

• Prioritized inquiries and requests while troubleshooting conflicts.

• Maintained documents and record following administrative policies.

• Coordinated department administrative activities (ordering supplies, greeting visitors, maintaining office machines)

• Prepared for meeting including ordering lunch, booking conference rooms, setting up projector or video conferencing units.

• Performed other duties as required or assigned.

St. Luke Church of God in Christ January 2015 – Present EXECUTIVE ASSISTANT AND MEDIA DIRECTOR– Chicago, Illinois Membership: September 1997

• Provide support to Pastor/Bishop of St. Luke

• Coordinate travel arrangements for national events.

• Create and compile letters, memos, and correspondence to membership.

• Manage confidential documentation and correspondence.

• Manage 20+ volunteer media team members.

• Coordinate creation and placement of social media placement.

• Coordinate teams in event coverage to create positive PR.

• Create and monitors content for social media outlets for St. Luke Church of God in Christ and 5th Illinois Jurisdiction

• Train new media members on all aspects of the media team

• Research and analyze advertising placement opportunities and tracked current placement.

• Obtain multiple bids for all projects and continually monitor production methods and costs for maximum efficiency.

• Oversee the Media Center on a weekly basis.

• Work with office staff or designee to complete requests.

• Perform other duties as require or assigned by the pastor. Page 2

Breckenridge Insurance Services/Blue River Underwriters April 2015 – May 2016 DIVISION EXECUTIVE ASSISTANT – Chicago, Illinois

• Provided support to President of Blue River Underwriters

• Managed the day-to-day operations of the office.

• Coordinated travel arrangements, scheduled meetings, and appointments.

• Managed files, records, executive calendars, office supplies and inventory

• Managed confidential documentation and correspondence.

• Prepared and edited correspondence, reports, and presentations

• Processed policy insurance to policy holders utilizing AIM and Sherpa systems.

• Reviewed employee’s expenses and out of pocket reports for reimbursement.

• Trained new hires with preliminary office information.

• Created and maintained liaison with building management and suppliers/vendors.

• Provided friendly front desk support, phone coverage/screening telephone calls, and greeting visitors/vendors. Temporary Agency Assignments November 2014 – April 2015 EXECUTIVE ASSISTANT – Blackstone/The Park Hill Group – Chicago, Illinois ADMINISTRATIVE ASSISTANT/EXECUTIVE ASSISTANT – William Blair – Chicago, Illinois Jump Trading, LLC, Chicago, Illinois August 2011 – April 2014 COMPLIANCE AND LEGAL ASSISTANT

• Reported to Chief Compliance Officer and Legal Staff

• Managed all new hires on boarding Compliance documentation.

• Monitored continuing education requirements. Scheduled exams and order study materials as necessary, assisted in preparation and delivery of educational programs.

• Maintained Web CRD and employee fingerprint administration.

• Processed registration and termination of security registrations with FINRA.

• Maintained, monitored, and uploaded employee personal brokerage accounts and restricted list in Firm system utilizing a third-party vendor, Compliance Science (PTCC)

• Created, administered, upload quarterly / annual Compliance Employee Attestations

• Retained and monitored outside business activity of all employees.

• Compiled non-compete, 90-day notices to former employees.

• Maintained and uploaded legal contracts, NDA and various agreements in contract management system.

• Regularly audited contracts database to ensure data integrity and identify automatic renewal and/or terminations. MESIROW FINANCIAL, Chicago, Illinois August 2008 – August 2011 LEGAL AND COMPLIANCE ASSOCIATE

LASALLE BANK, Chicago, Illinois November 2004 – February 2007 EXECUTIVE ASSISTANT I, HUMAN RESOURCES

EDUCATION AND CERTIFICATIONS

Home Health Provider Certification May 2021

Bachelor of Arts - Human Resources, DePaul University, Chicago, Illinois June 2008 American Association of Christian Counseling – Certification September 2005 PROFESSIONAL DEVELOPMENT SKILLS

Project Management • Excellent Interpersonal Skills • Team Player • Presenter and Trainer • Excellent Oral and Written Communications Skills • Strong Listening Skills • Office Coordination • Customer Service Proficiency • Strong Organization Skills

• Meeting and Event Planning

TECHNICAL SKILLS

Microsoft Office, Outlook, Salesforce, Prism, Google Docs, Workday, SharePoint, Adobe PDF, Bloomberg, Quickbooks, Microsoft Access, Lotus Notes, BETA, GroupWise, People Soft, Microsoft Publisher, WordPerfect, Lotus 1-2-3, AMS,

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