Customer Service Credit Card
Resume:
Kristen J. Carter
Georgetown, IN 47122
Currently seeking a long-term dependable position to which I can utilize my vast accounting experience. I was unemployed from August 2022 through September 2024 due to caring for a terminally ill family member.
Work Experience:
Accounting Coordinator
Squire Boone Village - New Albany, IN
September 2024 - Current
Daily Invoicing of all Orders, Mailing of all Invoices to Customers, Process all Incoming Credit Card & Check Payments, Daily Check Deposits & Posting, Daily Credit Card Deposits & Posting, Facilitate Payment of Invoices by Contacting Customers, Prepare Final Notices, Submission of Accounts to Collection Agency, Generate & Forward Monthly Statements on all Open Accounts, Update Accounts with Collection Efforts, Review & Send Past Due Notices, Collaborate with Customer Service to Resolve Billing Disputes, Identifying & Tracking Insufficient Payments, Assist Customers with Invoice Copies & Questions Regarding Due Dates & Terms, Miscellaneous Administrative Duties, Filing Office Manager
Restonic/Visionary Sleep - New Albany, IN
January 2017 - August 2022
Daily 3-way-match of PO’s/Receivers/Invoices, Entry & Postings of all invoices, Excel Tracking of Monthly Use Tax/Leases/PM Payments, Weekly Check Runs, Wire Payments, Accounts Receivable, Monthly Reconciling of AMEX Statement, Reconciliation and Payment of all Sales Expenses Using Egnyte, Month-end Accruals, Order Entry, Constant Correspondence with Vendors, Responsible for all Recruiting/Screening/Interviewing/Placing Workers, Handling of Employee Relations & Benefits, All Onboarding, I9 Verifications, Input of All New Employees into Clocking & Payroll Systems, Daily Upkeep/Adjustments of all Hourly Employee Times through Payroll Plus, Tracking of Attendance Points, Tracking of Temporary Employees w/Payments to Outside Services, Weekly Payroll Processing of All Hourly Employees through Evolution, Receiving of All Raw Materials through Ohm, Monthly Reconciliation of Customer Banks, Tracking of Customer Service Calls, Daily Invoicing/Billing, Processing
& Posting of Customer Credit Card Payments, Processing & Payments of All CFS Sales, Control of Facility Amazon Account & Purchasing of All Office & Factory Supplies, Coordinate Monthly Perfect Attendance Luncheons/Yearly Flu Shots/Yearly Holiday Party, Filing, Sorting & Distributing of Mail, Answer Multi-Line Phone System
Accounts Payable Coordinator
LSI Wallcovering - New Albany, IN
September 2015 - January 2017
Daily Receipting & Posting of A/R Payments, Verification of All Purchase Orders to Invoices as well as appropriate Managerial Approvals, Entry & Postings of all Invoices, Weekly Cash Flow Reporting to Account Manager for Payment Approvals, Weekly Check Runs, Check Register & Payment Postings, Constant Correspondence with Vendors, Monthly Rental & Utility Payments, Miscellaneous Accounting Reporting, General Ledger Corrections, Filing, Incoming/Outgoing Mail, Petty Cash Disbursement & Tracking, Administrative Assistance to Engineers
Accounts Payable
Coyle Chevrolet/Nissan - Clarksville, IN
October 2013 - September 2015
Daily Reconciling of Checkbooks for all stores, Daily Reconciling of Parts/Service Tickets for all stores, Daily Receipting & Further Processing of all company Deposits for all stores, Reconciling of all Vendor Invoices to Statements and Submission of all Payments via Check or Credit Card, Accounts Receivable, Responsible for timely Payments of all Expenses for all stores, Balancing of Account Schedules, Monthly Rental Payments, Towing Payments & Expenses, Incoming/Outgoing Mail, Miscellaneous Filing, Occasional Coverage at Switchboard, Ordering of all Office Supplies, Responsible for Hiring of Outside Services such as Cleaning Companies & Pest Control Account Manager
Neil Huffman Used Cars - Louisville, KY
November 2006 - September 2013
Recording & Updating of Information Regarding the Financial Status & Collection Efforts of all Past Due Accounts, All Functions of Proceeding with the Disconnection of Service, Repossession of Merchandise & Final Processing of Legal Paperwork to Corporate Attorney on Unresponsive Accounts, Daily Bank Deposit & Balancing of Cash Drawer, Receipting of Customer Payments & Full Account Pay-Off’s, Constant Customer Service Regarding Terms of Loan & Payments, Service Issues & Customer Complaints, Monthly Scheduling of Store Managers and Sales, Billing of Parts/Services to Stock Units & Customer Vehicles, Miscellaneous Filing, Billing of Wholesales, Additions & Adjustments to Inventory, Answering of Multi-Line Phone System
References:
RJ Cleveland
Paul Jolly
Alex Nicholson
Mike Hall
Chris Davidson
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