Operations Manager Restaurant

KEN SMITH

**** *** * *, #*** Houston, TX *****

832-***-**** **********@***.***

I am a dedicated self-starter with demonstrated strengths in leadership, motivation and productivity. My company possesses a record of reliability in providing extraordinary service which has complimented our client base for many years.

PRESIDENT/OPERATIONS MANAGER 1989-Present

AAACTION RECRUITING SERVICES Houston, Texas

• Assisting top restaurant companies in their search for quality, experienced managers.

• Process included advertising in Texas, Oklahoma and New Mexico.

• Presentations of our services to corporate and franchise groups.

• Testing and screening candidates as per the client company’s unique requirements and performing background checks to assist their perspective H.R. Departments. RESTAURANT MANAGER 1987-1989

THE BLACK-EYED PEA RESTAURANTS Houston, Texas

• Responsible for the day-to-day operation of a full-service restaurant, including Profit & Loss.

• Hiring and in-depth training of new staff with the goal of growing sales, productivity, and enhancing overall guest perception.

DISTRICT OPERATIONS MANAGER 1980-1987

EL TORITO RESTAURANTS Texas & Louisiana

After only six months of employment with this firm, I was promoted to District Manager, ultimately in charge of a total of six units.

I was subsequently promoted to assist in structuring the Training Department and was successful in decreasing the rate of turnover.

• Responsibilities included recruiting new managers

• Training of new personnel with the goal of growth and profitability and frequently editing/ making improvements of the official training guidelines.

PREVIOUS UNIT MANAGEMENT EXPERIENCE:

KFC, PIZZA HUT AND TACO BELL RESTAURANTS

During my tenure with these firms, I was able to assist in growing the sales in two out of three units by working with management as a team, and decreasing the rate of turnover- a constant problem with business operations at the “quick service” level.

Contact this candidate