Customer Service Relations
Resume:
Jordan Merkel
*************@*****.***
Worcester MA
Professional summary
Experience background and customer service roles. Extensive knowledge of policies, procedures, and regulations related to cash handling and customer relations. Consistently provides fast and accurate service, as well as being able to recognize and resolve. Customer complaints. Committed to providing outstanding customer service and maintaining an efficient and organized workplace.
Skills
Strong work ethic, cleaning and sanitation skills, problem solving abilities, Active listening, reliable and flexible with hours. Good with relationship building. Experience
In- Home nanny
Care. Com/ currently employed
● Transport, children safely to school or other activities as requested by parents
● Organize educational activities that promote physical mental and social development of children
● Meal preparation and good communication skills
Cashier,
Auntie Anne’s, June 2023- February 2024
● Operated cash register and accurately processed payments return and exchanges.
● Maintain cleanliness of the checkout area by cleaning encounters, shelves, and windows
● Performed opening and closing procedures, such as counting, cash, register, restocking, and cleaning
Personal care assistant,
tempus, January 2022 - august 2023
● Assisted in maintaining a clean, safe environment by following infection control policies and procedures
● Helped patient with daily tasks, such as laundry, housekeeping and shopping.
● Developed meaningful relationship with patient through active listening and conversation Victoria secret (sales)
October 2024-May 2025
● Folding, restocking and organizing skills
● Excellent customer service skills, making genuine connections with customers Education
Attending Quinsigamond community college
Studying- Radiology technology
Graduation date- May 2027
High school Diploma
Saint Paul Diocesan
Graduated May 2023
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