Customer Service Talent Acquisition
Resume:
Kibthiya Muchktar
Katy, TX *****
*****************@*****.***
Professional Summary
Experience customer service and talent acquisition representative with 4+ years developing and sustaining excellent customer satisfaction
Need no sponsorship
Fluent in English
Excellent interpersonal skills
Authorized to work in the US for any employer
Willing to relocate: Anywhere
Work Experience
Customer Service Representative
Ghana National Service Scheme-Accra
July 2018 to August 2023
• Lead as the public relations officer after being promoted. Provided vital information and guidance to stakeholders for placement of prospective personnels that exercised mandate in serving their nation.
• Deployed ~1.5M+ national service personnels throughout various institution and work stations across the nation.
• Developed and maintained exceptional customer relationships through chats and calls to guarantee competitive talent placement.
• Provided professional problem solving and critical thinking skills to navigate and rectify the day to day customer requests.
Education
Bachelor's degree in Communications
University of Ghana-Accra
August 2014 to May 2018
Skills
• Phone etiquette
• Customer Service Representative (4 years)
• Call Center (4 years)
• Organizational skills
• English
• Communication skills
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