Sales Associate Customer Engagement

Diamond Quiles

Proven Marketing Sales Associate at Verizon, adept in relationship selling and upselling, I excel in driving sales and customer engagement. Leveraging teamwork and problem-solving skills, I consistently surpassed sales targets, enhancing customer satisfaction and retention. My flexible approach and promotional support have been pivotal in achieving and exceeding objectives. Goal-oriented individual versed in greeting high-volume of customers and recommending merchandise based on individual requirements. Skilled at creating displays to promote higher sales, completing cash register transactions and maintaining accurate records of all transactions. Skills

Work History

Marketing Sales Associate

Verizon, Manhattan, NY September 2024 - November 2024 Cashier

Western Beef, The Bronx, NY April 2024 - July 2024 Bronx, NY 10461

475-***-**** **************@******.***

Upselling Promotional support

Retail loss prevention Relationship selling

Teamwork and collaboration Problem-solving skills

Sales training Customer engagement

Adapt to diverse groups Flexible schedule

Engaged in direct sales and promotional efforts for Verizon's products and services, consistently meeting or exceeding monthly sales targets.

Developed strong customer relationships through active listening, identifying needs, and offering personalized solutions.

Managed a designated territory, ensuring effective outreach and follow-up on leads to convert potential clients.

Handled customer inquiries, resolved complaints, and provided after-sales support to ensure high satisfaction and retention rates.

Answered questions about store policies and addressed customer concerns. Welcomed customers and helped determine their needs. Operated cash register for cash, check, and credit card transactions with excellent accuracy levels. Restocked and organized merchandise in front lanes. Worked flexible schedule and extra shifts to meet business needs. Assisted customers with returns, refunds and resolving transaction issues. Counted money in cash drawers at beginning and end of shifts to maintain accuracy. Education

Bronx Community Highschhol at Bronx, NY

Contact this candidate