Call center supervisor 3 years
Resume:
Jennifer Lippard
Experience and knowledgeable in many job positions
Taylorsville, NC 28681
**************@*****.***
Professional Summary
Always willing to go the extra mile for my team members. Skilled shift supervisor and dispatcher with 3 years of experience in the hospitality and logistics sectors. Proven ability to manage operations efficiently, ensuring high-quality customer service and effective team coordination. Experienced in cash handling, dispatching, and front desk management, with a strong commitment to reliability and hard work. Seeking to leverage expertise in a dynamic warehouse or manufacturing environment. Authorized to work in the US for any employer
Work Experience
Driver
Kira's Cleaning-Statesville, NC
March 2025 to Present
Part time driver responsible for getting the cleaning crew to different location in a safe and timely manner. Communication is a key component along with gps location and time management.
• Efficiently planned routes to optimize delivery times and minimize fuel consumption
• Followed all traffic laws and regulations to ensure compliance and prevent accidents
• Delivered goods to customers in a timely manner while ensuring the safety and security of the cargo
• Maintained a clean driving record with zero accidents or traffic violations
• Safely operated a variety of vehicles, including cars, vans, and trucks, to transport passengers or goods Shift Supervisor/Dispatcher
Tasco Message Center-Raleigh, NC
April 2022 to February 2025
Just moved back to the area a week ago from Raleigh, NC where I was for 3 years. Only quit due to relocating back home
Front Desk Agent/Night Auditor
Days Inn-Mooresville, NC
December 2018 to April 2020
I work all shifts. But primarily night auditor. Experienced in all shifts Front Desk Agent
Microtel Inn & Suites by Wyndham-Statesville, NC
October 2018 to November 2018
I work 5 days a week on 1st shift and 1 night a week as night auditor. Picker/Packer/Shipper
Elmers Products-Statesville, NC
July 2017 to August 2018
Picker, packer, shipper, machine operator. After being there early every day and never missing a day of work
I get laid off with no notice. I am a very hard worker and dependable. Used to hot temperatures, 12hr shifts and hard work.
Packer/Shipper
Js Fibers-Statesville, NC
May 2017 to June 2017
Laid off due to lack of work. I was a picker, packer, and machine operator. Night Auditor/Front Desk Agent
Candlewood Suites-Huntersville, NC
August 2012 to July 2014
Was full time night auditor and filled in when needed on 1st and 2nd shifts Education
High school diploma
North Iredell High School
October 2019
Certification in Cna 1, Medical Records Coding and Billing, Pharmacy Technician
Mitchell Community College-Statesville, NC
June 1998 to October 2000
Skills
• Night Audit (6 years) (6 years)
• Guest Services (6 years)
• Cash Handling (10+ years) (10+ years)
• Front Desk (6 years) (6 years)
• Hotel Experience (6 years)
• Hospitality (6 years)
• JavaScript
• Java
• Hotel management (2 years)
• Microsoft Office (4 years)
• Customer service (10+ years)
• 10 key calculator (10+ years)
• Web Services
• Linux
• Customer service (10+ years)
• Driving (10+ years)
• Dispatching (3 years)
• Phone etiquette (10+ years)
• Typing
• Organizational skills
Certifications and Licenses
Driver's License
March 2022 to June 2028
Driver's License
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