Project Manager Sales

Tejinder Kaur

PMP Certified Project Manager

Milton ON (L6R 2L8)

Cell: +1-647-***-**** ********.*******@*****.***

Accomplished, Passionate and value driven Certified Project and Sales manager with 9+ years of extensive experience in overseeing commercial and residential building sales projects within time and budgetary constraints. Equipped with a record of success on process improvement, combined with demonstrated abilities in defining innovative solutions and methodologies for safe and coefficient operation. Adapt a leveraging influential negotiation skill to mediate contracts and create profitable partnership.

CORE COMPETENCIES

● Project Management

● Negotiation skills

● Organization skill

● Business Intelligence

● Strategic thinker

● Schedule Management

● Continuous Improvement

● Relationship building skills

● Stakeholder Management

● Sales strategies

● Conflict Management

● Account Management

● Interpersonal Skills

● Product Expertise

● Problem Solving

PROFESSIONAL EXPERIENCE

Cosentino, Account Manager (Sales/Construction/National accounts-Home Depots) Feb 2024 – Present

Develop and maintain current product knowledge to present to customers.

Present and sell company products and services to current and potential clients within the remodeling, home improvement, cabinet makers, builders, and fabrication

Responsible for overall sales of the assigned territory

Ensure customers have adequate marketing materials to support sales, including samples, brochures, and other collateral supplies, such as display towers.

Manage customer relationships by resolving client concerns, ensuring customers are set up in CRM System, providing price quotes, scheduling weekly visits, etc.

Increase market share by elevating the number of displays and point-of-purchase materials within assigned territory.

Prepare action plans to identify specific targets and to project the number of contacts to be made.

Collaborate with Cosentino Corporate staff, Cosentino Center staff, and other Account Managers as needed to accomplish goals.

Work with General Manager and Sales Team to execute business strategy for all customer segments in the area (home centers, K&B, Fabricators, etc.).

Participating in evaluating and selecting architectural consultants, fabricators and installers.

Responsible for project budgeting, forecasting and monthly financial reconciliation

Reporting on team’s capacity and velocity

Olympia tile and Stone Inc., Builder’s Sales Manager (Building material/sales) Dec 2019 – Jan 2024

Developed and executed strategies to increase and reach long and short-term sales plans for stone surfacing products within the territory.

Acted as liaison to all parties for up-to-date conditions on pricing and services, successful sales implementation, latest product releases and launches, mock-ups, and proposals, as well as product data and information.

Updated account progress and developments utilizing the Salesforce CRM system

Maintained a constant awareness of the markets and pursue profitable opportunities by executing and communicating marketing initiatives (i.e., pricing, promotions, product changes).

Managed account reports, own sales budget and maintain the discipline to stay within assigned sales and expense budgets on a monthly, quarterly, and annual basis.

Coordinated and promoted Olympia’s tile & surfacing products with Universities and Associations and develop relationships with leaders and students in the design industry.

Actively represented and promoted Olympia to the community in the commercial construction & building industry by hosting and attending local chapter events for ASID, IIDA, AIA & HBA along with other targeted associations.

Developed, established, and grow relationships with all builders, architects, designers, fabricators, general contractors, developers, and property managers by scheduling appointments, meetings, or other personal sales efforts.

Managed the sales development of Olympia tiles & surfacing products with various interior and Exterior applications within the core geography by maintaining a constant awareness of markets and pursuing profitable opportunities focused on organizational growth.

Committed to continual learning and knowledge of Products, the proper application and specification requirements along with the fabrication and installation process to ensure proper use and overall customer satisfaction.

Assisted in the development of annual sales and marketing plans by providing recommendations to senior management with key sales information related to the market and region

Evaluated, negotiate, close, and execute contracts/agreements for materials, installation, and services, as well as the sales positioning in model homes, design centers, and showrooms

National Countertop Inc, Project and Sales Manager (Fabrication/Construction) Nov 2015 – Dec 2019

Managed and nurture existing accounts to cultivate long-term, mutually beneficial partnerships. Understand each customer's unique needs, preferences, and project requirements to provide tailored solutions.

Maintained an open line of communication with Manager, provided regular input on all account activity, including status and call reports on a weekly basis.

Regularly utilized and leverage CRM for customer tracking, maintaining, analyzing, and managing customer requirements.

Maintained existing customer relationships, developed new relationships, and network to grow market share, with accounts of all sizes, through regular customer visits and product knowledge presentation sessions.

Developed and executed comprehensive customer / sales plans to drive business growth.

Managed projects in the pipeline through quality checks and other follow-up.

Monitored and managed appropriate levels of merchandising materials and samples, for assigned customers, in support of the brand and product in your market.

Prospect, identified, and pursue new sales opportunities in the premium countertop market. Conduct market research to identify potential customers and maintain a robust pipeline of qualified leads.

Developed and implemented effective sales strategies to achieve revenue targets and expand market share. Collaborate with the sales team and management to align strategies with overall company goals.

Cultivated strong relationships with customers, architects, designers, contractors, and other key stakeholders. Ensured exceptional customer satisfaction by addressing inquiries, resolving issues promptly, and exceeding expectations.

Skillfully negotiated contracts, pricing, and terms with customers to achieve win-win agreements. Effectively closed sales deals to meet and exceed quarterly and annual targets.

Stayed updated on industry trends, competitor activities, and market dynamics. Utilized this knowledge to refine sales strategies and capitalize on emerging opportunities.

Developed and maintained a high degree of product and industry knowledge (e.g. attend industry events, trade shows, membership associations)

Maintained accurate customer relationship and activity records in CRM, prepare regular reports, and present performance metrics to the management team. Analyzed sales data to identify areas for improvement and implement corrective measures, for customer accounts focused on growth.

Labotech Microscopes Pvt. Ltd., Sales and Project Manager (Dec 2014 – Aug 2015)

Cooperated with the sales team to develop and execute a business plan designed to Increase revenue and attract new prospects.

Understand the benefits of the products and services offered by our company, and fluently articulate those benefits to customers.

Maintained a high client retention rate through proper training, emphasizing quality customer service, client visits and cold calling techniques.

Tracked daily sales using company-provided software and prepare and present sales reports at weekly meetings.

Identified any weaknesses or additional training needed by the sales team and implement training programs as needed to improve performance.

Utilized professional networks to improve relationships with current customers and reach out to new prospects.

Defined project scope, deliverables, and requirements and oversee the end-to-end delivery.

Developed and implemented project plans, including resource and budget management, cost estimates, and timelines.

Monitored project progress, conduct site visits, and ensure alignment with scope, budget, and schedule.

Communicated project status to stakeholders and draft project status reports.

Respond to lead proposals and negotiate.

Assisted in preparing proposals and bids and liaising with consultants, contractors, and third parties.

Collaborated with multidisciplinary engineering teams across the country.

Managed multiple projects simultaneously to meet client and company objectives.

Managed expectations expressed by clients, project team members, and the organization.

Tools

● MS Excel (Advanced)

● Epicor Prophet

● Salesforce/CRM

● MS Project

● SAP Concur

● MS PowerPoint

● Power BI

● SharePoint

● Professional platforms for clients

● MS Outlook

● SAP Concur

● MS Teams

Relevant Training and Certificates

Certified Project Manager

Project Management Institute

Sales Force/CRM

Cosentino

Epicor Prophet(P21)

Olympiatile and Stone

Education

Post-Graduate Diploma in Project Management August 2015 - April 2017

Lambton College Of applied Arts and technology, North York, Ontario

Bachelor’s in science January 2012 -December 2014 Baba Farid University Technology, Punjab, India

Diploma in Microsoft office January 2010 - May 2010

Baba Farid University Technology, Punjab, India

Bachelor’s in Business Administration June 2005 - April 2008

Kurukshetra University, Haryana, India

Contact this candidate