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MYA COLON
PROFESSIONAL SUMMARY
HR Support Specialist with 4 years of experience in customer service and human resources, adept at enhancing operational efficiency and fostering positive associate relationships. Proficient in Workday, data management, and process optimization, with a strong background in sales and cashiering. Committed to delivering exceptional service and driving organizational success through collaborative teamwork and innovative solutions. EMPLOYMENT HISTORY
HR SUPPORT SPECIALIST Oct 2023 - Present
Us foods Contractor Acro Remote
CUSTOMER SERVICE/ CASHIER Apr 2022 - 2023
Whole Foods Market Schererville, IN
SALES ASSOCIATE / CASHIER Oct 2021 - Apr 2022
Nordstrom Rack Schererville, IN
EDUCATION
HIGH SCHOOL DIPLOMA
Bishop Noll Institute Hammond, IN
SKILLS
Microsoft Word (Expert), Microsoft Office(Expert), Customer Service (Expert), Typing (Expert), Sales (Expert), Cashiering (Experienced), HR Support (Experienced), Process Management (Experienced), Data Entry (Expert), Workday (Expert), Conflict Resolution (Expert), Time Management (Expert), Project Coordination (Expert), Problem Solving (Expert), Customer Engagement (Expert). Provide HR phone support, enhancing associate satisfaction and service efficiency. Manage Workday processes, ensuring accurate and timely data handling. Optimize onboarding and HR operations, improving overall efficiency. Collaborate with departments to resolve concerns and boost morale. Oversee HR operations, ensuring data accuracy and compliance. Streamline severance calculations and employee data management processes while ensuring regulatory compliance and data accuracy
Helped with the coordination of major projects where training and data entry were necessary for the success of the company. Deliver exceptional customer service through active listening and problem-solving, manage transactions efficiently, and maintain high accuracy in cash handling
Process transactions while maintaining quality service standards, resolve customer concerns promptly, and contribute to positive shopping experiences
Monitor inventory levels, maintain organized checkout area, and ensure compliance with store policies while providing personalized customer assistance
Work effectively with team members to streamline checkout processes, support department needs, and enhance overall store operations
Optimize checkout efficiency while mentoring new team members, resulting in streamlined operations and enhanced customer satisfaction across multiple departments
Provided outstanding customer service, boosting sales and enhancing client satisfaction. Executed sales strategies, achieving measurable growth in revenue and customer retention. Facilitated seamless transactions, ensuring accuracy and efficiency at checkout. Resolved customer inquiries, improving overall shopping experience and loyalty. Collaborated with team to optimize store operations, contributing to increased sales.