Human Resources Employee Relations

Audrey Washington

Lathrop, CA ***** ******.**************@*****.*** www.linkedin.com/in/audrey-w-a8278796 510-***-****

Human Resources Professional

Human Resources Manager with 15+ years of experience in driving HR strategy, labor relations, employee discipline, and protected leave administration. Adept at advising and collaborating and coaching leaders of staff to develop and implement effective HR policies and procedures, ensuring compliance and promoting a positive workplace culture enhancing employee engagement, and resolving complex employee relations issues. Seeking to leverage expertise to support and grow HR functions within a dynamic organization.

Core Competencies:

Talent Acquisition

Data Analysis and reporting

Protected Leave Administration

Benefits Administration

Compliance and Regulatory knowledge

Investigations (Union Non-Union)

Leadership and Team Collaboration

Diversity & Inclusion

Regulatory/Policy Compliance

Training & Development

Professional Experience

05/2024-Present Lowes

HR Business Partner

Provide HR consultation to managers and employees on company policies, procedures, and labor laws.

Investigate and resolve employee relations issues, including complaints, conflicts, and performance concerns.

Conduct investigations in response to employee complaints, collaborating with legal and HR leadership to determine appropriate actions.

Support talent management efforts, including coaching managers on performance improvement plans.

Facilitate training and communication on change management principles, helping employees navigate workplace changes effectively and reinforcing company objectives.

Conduct thorough and impartial investigations into employee complaints, harassment claims, and policy violations, ensuring confidentiality and compliance with company procedures.

Facilitate training sessions on HR policies, compliance, and workplace best practices.

Partner with leadership to drive engagement initiatives and improve employee retention.

Provided guidance on disciplinary actions, terminations, and workplace accommodations.

Conducted risk analyses and presented strategic recommendations to senior leadership.

11/2023-05/2024 Top Talent (Retail, Agriculture)- Contract position

HR Business Partner

Supervise and manage the HR departments for Large/mid-sized organizations, overseeing recruitment using AI programs to increase talent pool, compensation including salary planning, approval of salary actions, promotions and job re-leveling., employee relations, training, and compliance.

Advise department managers on labor relations and employee discipline issues, ensuring compliance with company policies and labor laws.

Conduct investigations into employee complaints, workplace conflicts, and policy violations, ensuring impartiality, confidentiality, and compliance with labor laws.

Administer protected leave (WC,FMLA, ADA) and long-term leave cases, ensuring accurate tracking and timely reporting.

Develop, implement, and interpret HR policies and procedures, ensuring alignment with company goals and legal requirements.

Conduct investigations related to employee relations matters, including harassment, discrimination, and misconduct, providing detailed reports and recommendations for resolution.

Utilize HRM Systems for employee data management, generating complex reports, and conducting data analysis to inform strategic HR decisions.

Managed Change Management processes related to employee relations policy updates, fostering a culture of transparency and compliance with labor laws.

Lead employee engagement initiatives, resulting in a 15% improvement in employee retention and satisfaction using recognition/reward programs.

Managed multi-state workers comp program, Leave of Absence and protected leave programs. Communicate with HR and other stakeholders during settlements and RTW programs, Prove all metrics and claim analysis.

Engaging on organizational design, workforce planning, talent management and building talent pipeline.

11/2021-08/2023 NEOTech Manufacturing (Electro-Mechanical Manufacturing)

Human Resource Manager

Managed HR functions for a mid-sized multi-state organization, focusing on employee relations, policy development, and data-driven decision-making.

Collaborated with legal and HR teams to conduct investigations, analyze trends, and implement proactive measures to reduce workplace disputes.

Advised managers on employee performance management and discipline, ensuring consistent application of policies and procedures. Leading annual reviews process.

Supervised leave administration, including WC, FMLA, ADA, and long-term leave cases. Collaborated with cross-functional teams to roll out new HR initiatives, including a revamped employee onboarding program.

Played a key role in the successful implementation of a new HRMS, improving payroll accuracy and reducing processing time by 25%.

Assisted in the development of policies and procedures for the HR department, ensuring compliance with labor laws and organizational goals.

Provided training/coaching to managers on new HR policies, Safety, resulting in improved compliance with labor regulations.

Led change management efforts during the implementation of a new HRMS, ensuring smooth adoption through training sessions and proactive stakeholder engagement.

Conducted risk analyses and presented strategic recommendations to senior leadership.

02/2020-02/2023 Alta Bates Summit Medical Center (Healthcare)

Human Resource Business Partner (Part-Time)

Supported multiple business units in achieving their goals by providing HR expertise in areas such as performance management, employee relations, and talent development.

Led investigations into workplace concerns, utilizing data analysis to identify patterns and recommend proactive HR strategies.

Developed and implemented HR policies and programs that aligned with business objectives, resulting in a 10% improvement in employee engagement scores.

Facilitated leadership development programs, coaching managers to enhance their people management skills and drive team performance.

Played a key role in executing change management initiatives during a major organizational transformation (COVID), ensuring smooth transitions and minimal disruption to business.

Analyzed HR data to identify trends and provide insights that guided strategic HR planning and decision-making.

12/2016-01/2020 Top Talent Solutions (Staffing Agency)

HR Manager

Industries served Public Sector, Automotive Healthcare, Biotech, Manufacturing, Hospitality, Construction

•Managed HR operations for a mid-sized organization, with a focus on employee relations, compliance, and talent acquisition.

•Advised managers on employee relations issues, Conducted investigations leading to consistent application of policies and a significant reduction in grievances.

•Led the recruitment and onboarding process for key roles, improving the quality of hires and reducing time-to-fill by 25%.

•Assisted in Implementation of HRIS system to ensure new modules of performance management and recruiting system, resulting in more accurate appraisals increased hiring and better alignment with business goals.

•Spearheaded diversity and inclusion initiatives

•Management of Workers comp programs, communicate with adjusters, promote RTW programs, provide analytics and metrics to HR and all stakeholders.

05/2007-08/2016 AR Consulting (HR PEO)

HR Consultant

•Manage HR services for a portfolio of clients, ensuring the delivery of comprehensive HR solutions, including employee relations, benefits administration, and compliance.

•Provide expert advice to client managers on complex HR issues, helping them navigate employee relations, performance management, protected leaves, and disciplinary actions.

•Oversee the administration of employee benefits programs, including health insurance, retirement plans, and workers' compensation, ensuring timely and accurate processing.

•Lead client onboarding processes, including the setup of HR systems, payroll, and benefits, ensuring a seamless transition for new employees.

•Conduct regular HR audits for clients to ensure compliance with federal, state, and local labor laws, minimizing risks and avoiding penalties.

•Utilize HR technology platforms to streamline HR processes, reports, improve efficiency, and enhance the client experience.

Education

Master of Science in Human Resources Management

Trident University, Cypress, CA

2019 Graduated with Honors,

Bachelor of Arts in Business Administration

DeVry University, Fremont, CA

2008

Technical Skills

PeopleSoft, Workday, ADP, Paychex, Paylocity, Paycom, Kronos

Microsoft Office Suite: Word, Excel, PowerPoint

OSHA & Labor Law Management Tool, EEO-1 Reporting Tools

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