High School Front Office
Resume:
CURRICULUM VITAE
Nuhu Ibrahim
***************@*****.*** / ***********@***.***.***.**
SUMMARY
A well organized and enthusiastic gentleman, loyal and resourcefully known for exceeding employer expectations. I am eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Well-organized with good communication and problem-solving skills. Motivated to learn, grow and excel in all fields. It is my highest goal to become a valued asset, seeking a responsible job with an opportunity for professional challenges.
SKILLS
Exceptional ability to listen to directions and follow all instructions
Committed to providing total quality work
Ability to work in a fast-paced and intense environment smoothly
Hard worker, quick learner, and ability to assume responsibility
Creative and Smart
Good verbal and written communication skills
Good problem-solving skills
IT literate
EDUCATION
University Of Cape Coast. August, 2017-September, 2021
Programme: Bachelor of Commerce, Marketing (Degree)
Second class Honours (Upper Division)
SIDDIQ SENIOR HIGH SCHOOL August, 2014-May, 2017
West Africa Snr. Sec. Cert. Examination Business
ABA’S INTERNATIONAL SCHOOL 2005-2014
Basic Education Certificate Examination
WORK EXPERIENCE
NYAKROM RURAL BANK- AGONA NYAKROM-INTERNSHIP June 2019-August 2019
Assisting clients in opening accounts
Assisting clients in making deposits and withdrawals
RIDGE ROYAL HOTEL- CAPE COAST (NSS -RECEPTIONIST)
October 2021 – September 2022
Welcoming guests and handling guests’ complaints
Making walk-in reservations on the ezee software
Checking guests in and out of the hotel on the ezee software
Activating guests’ keys using the saflok software
Making settlement for guests’ hotel bills on the ezee software
RIDGE ROYAL HOTEL - (NSS - SALES AND MARKETING AND RESERVATIONS)
Making individual and group reservation on the ezee software.
Preparing function sheets.
Preparing invoice for guests on request.
RIDGE ROYAL HOTEL - (CASHIERING – NATIONAL SERVICE (NSS)
Taking guest orders from the restaurant and the lounge bar
Making receipt for guests
Taking payment and making settlements.
RIDGE ROYAL HOTEL - (NIGHT AUDITOR - CONTRACT STAFF)
September 2022 - till September, 2024
Cross-checking all restaurant dockets to make sure they have been posted to the appropriate rooms on the ezee software
Welcoming guests
Supervising activities of the entire hotel at night.
Making settlement for guests’ hotel bills on the ezee software
Handling guests’ complaints
Cross-checking all in house guests room rates
Printing the guest in-house list for the restaurant, maintenance, housekeeping and kitchen departments.
Closing the daily activities for the various departments (Restaurant, Pool, Conference and Banqueting, Lounge bar and front office) on the ezee POS software.
Printing the monthly statistical report to the general manager and the front office supervisor.
Transferring guests’ bills to their appropriate city ledgers on the ezee software.
Cross-checking all the function sheet activities during the day.
Interests: Volunteering, Music, and Reading
Language: English, Twi, Zabarma
POSITIONS AND AWARDS
Protocol Prefect – Junior High School
Protocol Prefect – Senior High School
Best Business Student – Senior High School (2015, 2016, 2017)
Best Front Office Staff of the year (Ridge Royal Hotel, 2023)
SEMINARS ATTENDED
Excellent Summit at University of Cape Coast, March 2019
Seminar on empowering Africa's Young Leaders and Entrepreneurs, organised by Success Africa at University of Cape Coast, 18th September 2018.
What I Wish I Knew (WIWIK), February, 2018
REFEREES
Prof. F. O. Boachie-Mensah
University of Cape Coast
Senior Lecturer
Tel: +233-***-***-***
Mr. Kofi Asamoah
Ridge Royal Hotel
Front Office Supervisor
Tel: +233-***-***-***
Contact this candidate