KIMBERLY HAYS
**** ***** ******* *** *** **** / 682-***-**** / **********@*****.***
SUMMARY AND SKILLS
FRONT OFFICE COORDINATOR
Over 14-year experience in the Medical Field as a Front Office Coordinator. I Take pride in exceeding in my position. I am able to generate above and beyond what is expected. I am a highly reliable, independent, self-starter. I am friendly, courteous, and articulate. I am constantly focused on the wellbeing of everyone I come in contact with. I am a very goal-oriented individual with strong leadership capabilities. Great Customer Service Skills. I believe I will be a great asset to your organization.
Skills include:
Healthcare billing Chart preparation/filing ICD 10
EMR Medical coding Customer service
Problem resolution Medical terminology Patient-focused care
Organizational skills Phone communication Customer service
Prioritizing/managing deadlines Excellent Computer Skills
PROFESSIONAL EXPERIENCE
TRAAC - Southlake, TX.
Front Office Coordinator
07/2022 to Present
Responsible for checking patients in and out for a busy Asthma and Allergy practice. Scheduling appointments, testing and CT's, verifying insurance and collecting patient payments.
TEXAS ONCOLOGY/TCRS — Irving, TX
Front Office Coordinator
7/2012 to 06/2022
Responsible for: Checking patients in and out, billing surgeries and outpatient procedures. Scheduling appointments and surgeries, verifying insurance and collecting patient payments. Answering a busy phone line for 3 Physicians. In charge of office supplies and maintaining the front office.
ORTHOPEDIC SPECIALTY ASSOCIATES
Front Office Coordinator
11/2007 – 5/2010
Responsible for Checking in and out 200 plus patients per day. Scheduling appointments, verifying insurance and collecting patient payments. Answering heave phone lines and maintaining the front office.
EDUCATION AND OTHER
High School Diploma, Lamar High School
Medical Software Knowledge:
EMD’s, Centricity, Athena, CPT coding, ICD-9 coding