MotherGold
Ukonu
A motivated and resourceful business management professional with expertise in data entry, human resources, office administration, and customer relationship maintenance. Through design thinking, there is a continual desire for me to learn and apply organizational and technical skills to contribute effectively to a dynamic, innovative, and impact-focused organization.
Lagos, Nigeria •
************@*****.*** •
(+234) 810*******
https://www.linkedin.com/in/uk
onu-mothergold-4431aa162/
EXPERIENCE
Reliance HMO, Lagos — Administrative Operations Executive 09/2024 – Present
Patients Management
● Scheduling and managing patients’ appointments.
● Greeting and register patients upon arrival.
● Handling patients inquires and concerns.
● Coordinating referrals and follow up appointments. Administrative Tasks
● Managing and maintaining accurate patient’s records.
● Preparing and processing insurance claims.
● Coordinating with medical staff to ensure smooth operations. Financial management
● Billing and invoicing companies.
● Preparing and processing insurance claims.
CMA CGM Lekki Freeport Terminal, Lagos — HR Officer 02/2023– 08/2024
Records Management Specialist
● Provide administrative support to the HR manager to schedule events.
● Supervision of support staff.
● Routine data entry.
● Update company databases and take account of inventory.
● Leverage productivity tools like Microsoft Suite to create organizational materials.
● Schedule meetings, effectively contribute to topics, and prepare meeting archives.
● Organize and schedule induction for new hires through innovative staff onboarding
programs.
SKILLS
MS Office Suite
People management
Customer facing
Analytic reasoning
Data analysis
Leadership
Human resources
Office Management
Multitasking
Proficiency in medical
software and electronic
management records
Certifications
Google Digital Skills for Africa
– The Fundamentals of Digital
Marketing.
University of California, Irvine
– Human Resources Analytics.
France Education
International, French Ministry
of Education – Delf Dalf
Certification (A2)
LANGUAGES
English
French
Nigeria Maritime Administration Safety Agency, Abuja 11/2021– 12/2022
Protocol Officer (NYSC)
● Dispatching of official letters. Documented monthly reports.
● Planned logistics for the Director General and other officials. Authority of Nigeria, Lagos – Cooperate Affairs (Intern) 2/2020 –4/2021
● Responsible for most data entry tasks using Excel spreadsheets.
● Adjustment and updating of financial data.
● Calculation and balancing of revenue.
EDUCATION
Caleb University, Lagos— Bsc International Relations October 2017 - July 2021
NYSC, Abuja (2021-2022)