Office Manager Customer Service

adfavored@Artrice gmail.com Davis Houston, TX

WORK HISTORY

Title 1 Tax Preparer at Liberty Tax Services

**/**** - **/**** (5 months)

Prepared and amended Federal Taxes. In addition, assisted clients with identifying and resolving any debts owed to the IRS, Attorney General, and Student Loans before completing the process of correctly filing taxes. Secretary at Uptown Urban Enterprises

08/2007 - 10/2009 (2 years)

Maintained and compiled all daily reports, collections, and purchase orders. Made timely bank deposits as needed. Also was responsible for monthly and weekly reports to the office manager and supervisor. Met all deadlines given to me by my superiors and assisted the manager in handling all office procedures in a professional manner.

CSR Customer Service Rep at APAC

07/2005 - 05/2007 (2 years)

Provided accurate information from an outsourced, inboundcall center for various clients inquiring about their insurance bill; and making detailed notations on their accounts. In addition, arranged payments, updated billing, and insurance information. Also assisted clients to find follow-up locations for medical appointments that work hand-in-hand with their individual insurance company.

EDUCATION

Graduated 1995

GED

Jack Yates High School Houston, TX

Graduated 1995

SKILLS

Office management, year

Microsoft PowerPoint, year

Purchasing, year

Purchase order, year

Deposit account, year

Tax preparation, year

LANGUAGES

English, Moderate

SOCIAL NETWORKS

Facebook, https://Aaron Long

Twitter, https://Michele McGinty

Linkedin, https://Aaron Long

ABOUT ME

I served in the military

I have a drivers license

I have management experience : 2 years

I have a security clearance

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