SARAH J. WALKER
Contact Information
********@*****.***
Experience
PROFILE:
I’m a progressive professional who believes that people are the engine behind every successful company, an administrative specialist with support with federal government experience. Dependable and quick-learning team player with effective communication and organization skills.
ADMINISTRATIVE SUPPORT AND TECHNICAL
ASSISTANT
DCSA, Alexandria, Virginia
October 2022 – Present
Provide industrial security support and subject matter expertise for cleared contractor facilities relative to the establishment and maintenance of a security program in compliance with the National Industrial Security Program (NISP)
Possesses expert-level knowledge of online databases management to include, Defense Travel System (DTS), SharePoint and Adobe Connect
• Records and file management of DD254s and contract closure documents
• Provide industrial security support and subject matter expertise for cleared contractor facilities relative to the establishment and maintenance of a security program in compliance with the National Industrial Security Program (NISP)•Records and file management Employee in- and out-processing
Assist in managing DOD, DSS, and local office policies and programs. Support the field office chief in scheduling Correspondence drafting and routing Travel planning (Defense Travel System (DTS)) Conference room coordination Office equipment and supply inventory maintenance.
Government timecard program (DAI) management Receipt and routing of office mail/correspondence Management of task management (CATMS) system
Assist in execution of office training program.
Responsible for inputting and managing databases as directed.
• Process changed conditions to include KMP changes and address changes, and process NISS profile updates and National toolkits also assisting reps processing doing LTMs for the facilities. Possesses expert-level knowledge of online databases management to include, Defense Travel System (DTS),
• Assist ISRs with evaluating organizational structures and legal operating plans, determining ownership, shareholder information, and verified registrations for corporations, partnerships, limited liability companies, joint ventures, and sole proprietors to determine eligibility for a facility security clearance
Education
SOUTHEASTERN UNIVERSITY,
Management, M.B.A
Washington, D.C.
INSTITUTE OF FINANCE
MANAGEMENT
Banking and Finance, B.S
Dar-Es-Salaam, Tanzania
Training
Facility Clearances in the NISP
Derivative Classification
Storage Containers and Facilities
Understanding Foreign Ownership,
Control, or Influence
Critical Thinking for Insider Threat
Analysts
Supply Chain Threat Awareness
• Utilize computers and designated applications to plan, manage, research, and execute assigned tasks standings in accordance with the NISP
• Support the Field Office Chief in scheduling to include conference room coordination
PERSONNEL ASSISTANT
D2 Government Solutions, Washington, D.C.
June 2022 – October 2022
• Provided administrative support to military personnel in the U.S. Navy’s Identification Card Administration program
• Managed data and personnel information regarding military pay and travel claims
Providing ask Management Tool (TMT). This TMT provides a proven readily available solution currently in use throughout DOD. The system supports rapid and iterative processes to make minor configuration changes and updates.
ADOPTION ASSISTANT
Department of State, Bureau of Consular Affairs, Washington, D.C. January 2021 – May 2022
Training Facility Clearances in the NISP Derivative Classification Storage Containers and Facilities Understanding Foreign Ownership, Control, or Influence Critical Thinking for Insider Threat Analysts Supply Chain Threat Awareness
Coordinated travel arrangements and created travel authorizations in the E2 system • Assisted the Budget Office with accounting for travel expenses • Tracked metrics by logging over 300 monthly emails that came through the department inbox in Microsoft Excel to ensure responses were provided in a timely manner • Booked rooms for meetings through the Reserve It system • Drafted notes and summaries for division and branch meetings • Managed approximately 80 weekly case assignments for adoption service providers in the Adoption Tracking System • Processed requests for adoption service providers who applied for a Public Key Infrastructure certificate • Managed online calendars for branch and division chiefs
COUNTER ACCEPTANCE AGENT CGI Federal, Special
Issuance Agency, Washington, D.C. July 2019 – Dec 2020 • Accepted and executed passport applications for adjudication • Provided excellent customer service in a demanding environment and communicated effectively to ensure proper documents were received to process passport applications • Corresponded with other federal agencies regarding statuses of passport applications • Answered telephone and e-mail inquiries from customers about passport applications • Ensured compliance with federal regulations and internal control guides to protect clients’ information • Reviewed and logged passport applications • Managed and filed information in appropriate computer applications
• Accepted and executed passport applications for adjudication
• Provided excellent customer service in a demanding environment and communicated effectively to ensure proper documents were received to process passport applications
• Corresponded with other federal agencies regarding statuses of passport applications
• Answered telephone and e-mail inquiries from customers about passport applications
• Ensured compliance with federal regulations and internal control guides to protect clients’ information
• Reviewed and logged passport applications
• Managed and filed information in appropriate computer applications HR MANAGER/ AND ADMINISTRATIVE ASSISTANT
Precious Care at Home Services, Fairfax, VA October 2016
• Coordinated travel arrangements and created travel authorizations in the E2 system
• Assisted the Budget Office with accounting for travel expenses
• Tracked metrics by logging over 300 monthly emails that came through the department inbox in Microsoft Excel to ensure responses were provided in a timely manner
• Booked rooms for meetings through the Reserve It system
• Drafted notes and summaries for division and branch meetings
• Managed approximately 80 weekly case assignments for adoption service providers in the Adoption Tracking System
• Processed requests for adoption service providers who applied for a Public Key Infrastructure certificate
• Managed online calendars for branch and division chiefs
• Processed payments from clients and sent invoices and statements
• Determined clients’ needs and matched them with the appropriate caregiver
• Communicated with hospital staff to ensure that clients’ needs were met,
• Managed office calendar
• Performed minor litigation work
Technical application:
Proficiency in using Windows-based office applications and database software. Such as MS Office 2016: Word, Excel, PowerPoint, Publisher, Visio, Project, SharePoint
• Correspondence and Task Management System (CATMS)
• Defense Travel System (DTS)• MyTravel
• compliance with the National Industrial Security Program (NISP) Review email and correspondence with LTMs,
Records and file management of DD254s and contract closure documents processing
-Demonstrated excellence in customer service, coupled with the ability to meet multiple deadlines.
--Analytical capability to interpret customer needs and provide appropriate solutions.
-Effective organizational skills for resource management and priority establishment.
-Strong interpersonal and communication skills, with the ability to collaborate effectively with diverse constituencies in various organizations.
--Capability to develop and implement standard operating procedures.
-Effective communication skills, both oral and written.
-Proficient in gathering, compiling data, developing information, and preparing reports.