Customer Service Specialist
Resume:
Justice Remer
Po Box *****
Charlotte, Nc *****
*************@*****.***
Objective
To obtain a position that will optimize my growth in knowledge using what I have gained through experience and education to maximize my potential. Experience
Cambria Hotel Environmental service specialist
(Rock Hill, Sc) July 2022- June 2023
● Knowing of environmental cleaning standards and protocols
● Experience with hazardous waste disposal and infection control
● Proficient in operating cleaning equipment (vacuums, and floor buffers)
● Strong attention to detail and time management
● Team-oriented with excellent communication skills UPS Package Handler
(Charlotte, NC) Nov 2021- May 2022
● Loading packages on a Semi truck.
● Operating equipment to move and load the lager packages.
● Following the safety of the company related to handling packages. Hotel Contracting Services (Charlotte, NC May2021- Nov 2021
● Logging important information accurately and efficiently within clients’ files
● Ensure work order meets plan guidelines.
● Communicate effectively and ask questions to determine coverage. Target (Huntersville, NC)
Customer Service/Cashier March 2020 – June 2021
● Maintains consistent accuracy of the cash register, making sure all payments are correct and proficient.
● Check out customer purchases quickly, ensuring accurate price codes, and discounts.
● Take initiative during slow times to restock shelves and return items to the appropriate location in store.
● Provide great customer service making sure each customer leaves feeling satisfied and accomplished.
Fair Acres (Media, PA.)
CNA February 2019 – September 2019
● Assisted with Activities of Daily Living by serving meals and feeding patients as needed.
● Offering fresh water and snacks, helping patients ambulate, turning, positioning, and transferring.
● Cared for patients’ personal hygiene by assisting with or giving sponge baths, and showers.
● Offering bedpans and walking patients to the lavatory. I provided backrubs and skin care; while keeping patients clean at all times.
Bally’s Restaurant (Philadelphia, PA)
2
Cashier P/T March 2013 – September 2019
● Took orders and checked customers out in an efficient manner.
● Food preparation for the day including but not limited to salad bar prep, seasoned poultry, making dough and waitressing.
● Trained employees in all procedures.
● Prepared wait staff schedules and establish work priorities to assure timely processing of all phases of restaurant operations. Toys R us (Philadelphia, Pa) August 2015 - May 2018 Manager August 2015- May 2018
● Manage the store budget and track financial performance
● Motivate employee to meet sales goals and maintain productivity
● Handle customer complaints and resolve issues professionally
● Ensure the store is clean, organized and well-stocked
● Ensure compliance with company policies and procedure Young Footprints (Darby, PA)
Teacher Assistant/ Front Office September 2011 – February 2015
● Ensure the daily care of every child by following all licensing guidelines and implementing all company standards.
● Assist teachers with lesson planning and instructional activities
● Provided one-on-one and small group support to students.
● Reinforced lessons through guided practice and hands on activities Education
Fair Acres Nursing Home (Philadelphia, PA) February 2019 - June 2019 CNA Certification Cheyney University (Philadelphia, PA) September 2016 - January 2018 Art & Design. Skills and Training
CNA Certification, Keys to Luxury Training, Athena Systems, Clover Systems, REFERENCE AVAILABLE UPON REQUEST
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