Customer Service Data Entry
Resume:
Katie Garza
Adminstrative assistant
**** *** **** ****., ****** city, United States, 77573
************@*****.***
Administrative assistant with over 17 years of experience in optimizing operational workflows and enhancing patient services in healthcare settings. Expertise in time management, customer service, and data analysis, with a proven track record of streamlining processes and improving service delivery. Committed to fostering a collaborative environment and driving innovative solutions to support organizational goals.
Employment history
Patient Services
Specialist, Community
Health Network Clinc,
Oct 2024
League City
Materials
Management/ supply
chain clerk, Utmb
Hospital, Oct 2021 - Apr
2024
Galveston, Tx
Order, Receive,, deliver sterile and non sterile medical supplies and materials to each unit. Inventory
Cycle counts
Store Manager, Merle
Norman Cosmetics,
Apr 2009 - Jun 2016
Friendswood, Texas
Franchise
Owner/Operator, K&L
Create A Book, Aug
2007 - Aug 2009
Kemah, Tx.
Skills
Time Management Customer Service Data Analysis Problem Solving Project Coordination Team Collaboration
Education
San Jacinto Community College, Houston, Tx., Aug 2013 - Dec 2018 Streamlined patient registration processes, insurance verification, and coordinated appointment scheduling while maintaining high service standards and HIPAA compliance Managed electronic health records with precision, ensuring accurate documentation and timely updates for optimal patient care coordination Built strong relationships with medical staff and patients, facilitating smooth communication and efficient healthcare service delivery Data entryManaged inventory control systems and streamlined supply chain processes, ensuring optimal stock levels and reducing procurement lead times Coordinated with multiple departments to enhance material distribution efficiency, implementing new tracking methods for supply management Maintained accurate records of medical supplies and equipment, ensuring compliance with healthcare regulations and inventory control protocols Partnered with clinical staff to optimize supply chain operations, establishing effective communication channels for resource allocation
Led store operations, managed inventory control, and developed sales strategies that drove sustained revenue growth while maintaining exceptional customer satisfaction Mentored and trained staff members in product knowledge, sales techniques, and customer service excellence, fostering a collaborative team environment Implemented precise inventory management protocols and streamlined operational procedures to optimize store efficiency and reduce waste Developed creative marketing initiatives and customer loyalty programmes that enhanced client retention and expanded the regular customer base Led franchise operations, developed strategic business plans, and managed daily operations while building strong client relationships and optimizing revenue streams Analysed market trends to refine business strategies, monitored financial performance, and executed data-driven decisions to enhance operational efficiency
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