Data Entry Customer Service
Resume:
Michelle Miller
Secretary/Data Entry
Berea, KY *0403
*********@*****.***
I have spent my life since the age of 15 taking care of people. My brother, my father, raised 3 kids of my own and 3 grandchildren. I haven't worked in a few years, but I am ready to get back out and have a career for me.
Work Experience
Data Entry Clerk
ACS - Lexington, KY
November 2002 to July 2005
Check name, address & social security number of patient. Input prescription receipts paid for by the insured person so the insurance company can reimburse the client. Customer Service
R-Tech - Mount Vernon, KY
July 1998 to August 2001
Answered phones, took reservations for a ride on our bus. Checked insurance or the person paid cash. Add them to the schedule for pick up and return.
Admissions Clerk
Berea Hospital
November 1993 to November 1996
Handled the switchboard. Registered patients to be seen in the er or to have labs, or to be admitted into the hospital.
Secretary/Receptionist
Bankers and Shippers Insurance - Richmond, VA
November 1988 to July 1989
I answered phones, greeted customers, typed letters, transcribed letters and memos. Associate
Walmart - Big Stone Gap, VA
January 1985 to January 1987
I was a front end cashier most of the time, I also would unload, price and put stock on shelves. Education
Certificate in Business Management
Mountain Empire Community College - Big Stone Gap, VA August 1982 to November 1983
12 in Basic
Appalachia High School - Appalachia, VA
August 1975 to May 1981
High school diploma
Skills
• Data Entry, Typing, Customer Service, Cash Register, Insurance claims, Data-Entry, Data Entry Operator, I have worked with the public in all different aspects. From switchboard, waitressing to cashier. I have collected money, handled patients. I am a people person. I am friendly and well manored. I try to treat each person I meet the way that I want to be treated., Word
• Data Entry (10+ years)
• Typing (10+ years)
• Data Entry Operator (10+ years)
• Customer Service (9 years)
• Data-Entry (10+ years)
• 10 Key Data Entry (5 years)
• Microsoft Excel (1 year)
• Clerical Experience (6 years)
• Medical Records (1 year)
• Medical Scheduling (5 years)
• Transcription (Less than 1 year)
• Medical Office Experience (3 years)
• Hospital Experience (3 years)
• Windows (1 year)
• Filing (4 years)
• Front desk (6 years)
• Computer hardware
• Databases
• Active Directory (1 year)
• EMR Systems
• Microsoft Outlook
• Word Processing (1 year)
• Medical Terminology (2 years)
• Help Desk
• Insurance Verification (3 years)
Additional Information
I have not worked in the past few years. It was my choice not to. We are raising 2 of our granddaughters and I wanted to be with them.
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