Medical Receptionist Customer Service

Bertha Galvan

Medical Receptionist, Cashier, Authorization Clerk

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1-559-***-****

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*******@******.***

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Clovis, Ca 93611

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CAREER OBJECTIVE

Detail-oriented individual with proven ability to manage multiple tasks with efficiency and accuracy. Excellent interpersonal, communication, and computer skills. Committed to providing customers with the best possible support and assistance.

EXPERIENCE

MEDICAL RECEPTIONIST, Fresno, Ca

Fogg, Maxwell, Lanier, Remington Eyecare, May 1984-December 2021

Scanned and documented new patient information in electronic health records for registration purposes.

Greeted patients immediately upon arrival, providing excellent customer service.

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EDUCATION

HIGH SCHOOL DIPLOMA, Fresno, CA

San Joaquin Memorial, June 1969

Relevant Coursework

Business

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CERTIFICATION IN MEDICAL RECEPTIONIST, Fresno, CA

MTI Business College, June 1971

SKILLS

Checking in patients, verifying insurance

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Referral Verification

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Patient Data Processing

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Reminder Calls

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HIPAA Guidelines

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Checking Patient Details

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Co-Payment Collection

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Information Assurance

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Telephone Etiquette

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Petty Cash Management

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Patient Health Information Access

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Patient Reception Management

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Appointment Scheduling

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Insurance Verification

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Patient Eligibility Requirements

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