Front Desk Receptionist
Resume:
BETH A. MARTIN
Middletown, New York 10941
****.********@*****.***
OBJECTIVE: Obtain a career-oriented position with opportunities for advancement while utilizing my experience and specialized work skills as a conscientious and detail-oriented individual.
EDUCATION: Goshen Central High School, Goshen, N.Y. - June 1983 with achievement award in
Typewriting II
The Berkeley School, White Plains, N.Y. - June 1984
Executive Secretarial Diploma Program including internship at IBM
The Simmons School of Court Reporting, White Plains, N.Y.
July 1985 to September 1986 full time
September 1986 to December 1987 part time
Orange-Ulster BOCES court reporting program
October 1989 to March 1990 part time
Unofficial teaching at former and current court reporters’ homes due to the court reporting program no longer being offered at Orange-Ulster BOCES
March 1990 to March 1992 part time
The Simmons School of Court Reporting, White Plains, N.Y.
July 1992 to December 1992 full time in order to pass my necessary speed tests at
225 wpm for Q & A dictation, 200 wpm for jury trial dictation and 180 wpm literary dictation all with 95% accuracy
EXPERIENCE:
June 2023 Middletown Medical – Middletown, N.Y.
to May 2024 Receptionist – After joining Middletown Medical in June of 2023, I underwent training for a
one-month period. After my training, I then became the sole receptionist in the Ophthalmology Department which consisted of two ophthalmologists, one optometrist and three to four eye technicians who performed all the testing on the patients. I worked directly with all staff in that department on a support level. In that position I checked in all patients for their appointments on the scheduler. At the end of their appointment they all checked out with me and staff in the computer would let me know when follow-up appointments needed to be set up which I did. That department would have anywhere between 40 and 60 appointments set up each day. As Middletown Medical is a business, one of the biggest job duties was to collect copays and payments on account. Once I was trained in the insurance verification and collecting copays, that became a very important part of my job. In the approximate 10-month period that I was collecting the copays and payments on account I brought in over $63,000 for Middletown Medical. I was very proud of that as some departments who saw approximately the same number of patients each day brought in much less than that even when they had numerous receptionists in their department.
March 2023 Lisa Capaldo – Court Reporter Scopist, Commonwealth of Pennsylvania
to Present Court Reporting Scopist – After receiving a job from her via Dropbox, I download it into the
Case Catalyst software program. I perform all editing functions in order to complete the transcript, proofread the job and return to her via Dropbox the completed transcript.
Beth A. Martin, Page 2
October 2020 Michelle Conero - Court Reporter Scopist/Transcriptionist, 3 Francis Drive, Newburgh, N.Y.
to March 2023 Court Reporting Scopist – After receiving a job from her via e-mail, I download it into the Case Catalyst software program. I perform all editing functions in order to complete the transcript, proofread the job and return to her via e-mail the completed transcript. I also assist Michelle Conero with transcription work from CDs that are received. When a CD is received, I play the CD on my computer using For The Record and at the same time I am using my Luminex II writer to take down the testimony which is in realtime coming up on my Case Catalyst program. I then perform all of the above functions to prepare the final transcript for Michelle Conero who then delivers the transcript to all necessary parties.
May 2016 to New York State Office of Mental Health
October 2020 Rockland Psychiatric Center, Middletown Mental Health Clinic, Middletown, N.Y.
(Retired) Secretary 1, Grade 11 – Record weekly staff meeting minutes and after approval by the Service Director, distribute to all staff, record monthly Environment of Care Committee meeting minutes and after approval, distribute to all staff, collect information to input into the clinic monthly report and after further narrative input by the Service Director, distribute to necessary staff, on a weekly basis print out the SISO sheets in ATA for all staff at the Middletown Clinic, input all time off slips into ATA on an as-needed basis, on a monthly basis print out from ATA the timesheets and give to staff for their signature and then forward all timesheets and SISO sheets to the Service Director for her signature and approval and forward them to Human Resources, collect all of the locum tenens timesheets after approval by the Regional Medical Director and fax them to their agency, file all purged material from the charts in the purged records room, close out all uniform case records in accordance with OMH standards and forward to Medical Records, supervise the temporary receptionist in conjunction with the Service Director, answering phones, typing, copying and general office duties.
September 2012 New York State Office of Mental Health
to May 2016 Rockland Psychiatric Center, Newburgh Mental Health Clinic, Newburgh, N.Y.
Secretary 1, Grade 11 – Record weekly staff meeting minutes and after approval by the Service Director, distribute to all staff, collect information to input into the clinic monthly report and after further narrative input by the Service Director, distribute to necessary staff, track consumer admissions and discharges on an Excel spreadsheet, ensure that the front desk has printed out on a daily basis the clinic’s schedule from the Outpatient Scheduler so that they can call all clients to remind them of their appointment the next day, perform exception entries in the ATARS system, give timesheets to staff for their approval, give to Service Director for her signature and approval and distribute accordingly, supervise the Office Assistant 2 and one PathStone volunteer, fill in
for the Office Assistant 2 whenever necessary in opening and closing all uniform case records in accordance with OMH standards and preparing and distributing the Daily Report for the clinic, answering phones, typing, copying and general office duties.
September 2012 Michelle Conero - Court Reporter/Transcriptionist, 10 Westview Drive, Wallkill, N.Y.
to August 2013 Court Reporting Scopist – After receiving a job from her via e-mail, I download it into the Case Catalyst software program. I perform all editing functions in order to complete the transcript, print the job, proofread the job and return to her via e-mail the completed transcript. I also assist Michelle Conero with CDs that are received from the Unified Court System. These are Family Court hearings. When a CD is received, I play the CD on my computer using For The Record and at the same time I am using my Stentura 8000 to take down the testimony which is in realtime coming up on my Case Catalyst program. I then perform all of the above functions to prepare the final transcript for Michelle Conero who then delivers the transcript to all necessary parties.
Beth A. Martin, Page 3
September 2010 to New York State Office of Mental Health
September 2012 Rockland Psychiatric Center, Peekskill Service Center, Peekskill, N.Y.
Secretary 1, Grade 11 - Provide administrative support to the Service Director and Medical Director at the facility and 11 staff members consisting of psychiatrists, a psychologist, community mental health nurses, social workers, recreation workers, perform receptionist duties including checking in all consumers for their appointments at the clinic, answering phones and directing calls to the appropriate staff, assist Service Director with intake referral phone calls, maintaining records, ordering, receiving and organizing supplies, coordinating services such as housekeeping, work control, plumbing and electrical problems, managing the pest extermination for the building and dealing with issues with the landlord, ensuring all consumer charts are maintained in accordance with OMH standards, preparing and updating the payroll checklists biweekly to ensure that all staff receives their pay in a timely manner, sort and distribute mail to all staff, maintain daily attendance records for all staff, collect and review for the Service Director’s signature all time and accrual statements for staff, assist the Service Director with the petty cash transactions and submit necessary paperwork to the Cash Office for reimbursement, track consumer admissions and discharges and various other reports on Excel spreadsheets for the Service Director and Medical Director, opening and closing all uniform case records in accordance with OMH standards and preparing them to be sent to RPC Medical Records, assist Service Director with purging charts, schedule the conference room as needed for Access VR, RSS and Mohegan Park Home for Adults, assist staff throughout the day with any issues they may have, typing, filing, copying and general office duties.
March 2008 to New York State Department of Correctional Services
September 2010 Mid-Orange Correctional Facility, Warwick, N.Y.
Keyboard Specialist 1, Grade 6 - Responsible for the data entry with regard to program committee for the inmates, keeping track of the inmates’ click-click fundraising program through the use of an Excel spreadsheet, typing, answering phones, maintaining the inmates’ files, copying, perform secretarial responsibilities for the Supervising Correction Counselor in the Guidance Department, perform secretarial responsibilities for the Correction Counselors in the Guidance Department, support the Keyboard Specialist 2, assist in the mail room, assist in preparing the inmate callouts for the facility, act as the relief switchboard operator and general office duties.
February 1998 Josephine M. Wolfe, Goshen, N.Y.
to March 2008 Court Reporter - Attend depositions and Examinations Before Trial, perform professional responsibilities as a court reporter which include but are not limited to the taking of oral testimony by the use of a stenographic machine followed by the editing of that testimony through AristoCat software specifically designed for court reporters and then the proofreading of each transcript. I did take my laptop with me to all of the jobs so I was doing realtime court reporting.
October 1996 to Lockrow & Brito, Partners, Valley Reporting Service, Kingston, N.Y.
February 1998 Court Reporter - Attend depositions and Examinations Before Trial, perform professional responsibilities as a court reporter which include but are not limited to the taking of oral testimony by the use of a stenographic machine followed by the editing of that testimony through AristoCat software specifically designed for court reporters and then the proofreading of each transcript. I did take my laptop with me to all of the jobs so I was doing realtime court reporting.
August 1996 to Meister Reporting Services, Poughkeepsie, N.Y.
February 1998 Court Reporter - Attend depositions and Examinations Before Trial, perform professional responsibilities as a court reporter which include but are not limited to the taking of oral testimony by the use of a stenographic machine followed by the editing of that testimony through AristoCat software specifically designed for court reporters and then the proofreading of each transcript. I also sporadically was involved with medical testimony of doctors, nurses, dentists and chiropractors with this agency. I did take my laptop with me to all of the jobs so I was doing realtime court reporting.
Beth A. Martin, Page 4
December 1992 Josephine M. Wolfe, Goshen, N.Y.
to August 1996 Court Reporter - Attend depositions and Examinations Before Trial, perform professional responsibilities as a court reporter which include but are not limited to the taking of oral testimony by the use of a stenographic machine followed by the editing of that testimony through AristoCat software specifically designed for court reporters and then the proofreading of each transcript. I did take my laptop with me to all of the jobs so I was doing realtime court reporting.
October 1986 New York State Office of Mental Health
to July 1989 Mid-Hudson Psychiatric Center, New Hampton, N.Y.
Keyboard Specialist 1, Grade 6 - Responsible for typing medical records, progress notes and various updates dictated by doctors, psychologists and psychiatrists through the use of a dictaphone, answer phones, filing, copying, maintain patient files and general office duties.
January 1985 to Josephine M. Wolfe, Goshen, N.Y.
December 1992 Court Reporting Typist – With the use of a dictaphone by playing the tape reels I typed transcripts onto a computer for court reporters which consisted of depositions and Examinations Before Trial which they had attended.
August 1984 Arden Hill Hospital, Goshen, N.Y.
to June 1985 Accounts receivable clerk - Responsible for posting all payments received by the hospital onto ledger sheets, make bank deposits, prepare weekly reports to be submitted to the financial director of the hospital, answer phones, filing, copying and general office duties.
SKILLS: Typing: 84 wpm
Machine Shorthand: 180 wpm
COMPUTER AristoCat Microsoft Office Access
EXPERIENCE: Case Catalyst Microsoft Office Excel
Microsoft Office Word
References furnished upon request.
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